S03E02-Brett memorial service

"Brett Is Dead"
◀️ Grand Re-Opening Cloud 9 Superstore logo Part-Time Hires ▶️  Transcript Script icon

Season: Three — Episode: 2
Director: Ryan Case — Writer: Sierra Teller Ornelas — Aired: October 5, 2017 — Viewers (millions): 4.45
Summary: The staff hold a memorial service for Brett, Amy is worried that Dina is dealing with anxiety, Jonah tries to learn about Garrett's past.


Generic nametag Episode Cast
Main Cast

Also see Season Three minor employees.


Have you guys noticed anything weird about Dina?
— Amy
On a rainy day, the staff are holding a memorial service for Brett just outside the store front. Sandra plays a song on the ukulele. (♫ Sandra - Creep ♫) Amy gives a eulogy which Glenn interrupts saying that Brett's death isn't a certainty as no body was found. Dina states that he probably wasn't killed by the tornado and describes various tornado-related ways Brett could have died. Brett's death wasn't known sooner since someone was clocking in for him. As arguments break out, Amy asks Sandra for another song but she can only attempt playing a new chord she's learnt. Later, as Jonah talks to Amy about the service, he says that no one he's ever known has died or been in a major accident. He starts wondering how Garrett became disabled but Amy doesn't know.

S03E02-Brett bench
The plaque is $6.83 each guys.
Mateo cuts his finger while he and Cheyenne are putting security locks on DVDs. Glenn asks how they are and when Mateo responds negatively, he thinks they are mourning Brett and offers them a break to reflect. They both fake loss and speak of their relationship with Brett in order to get time off work. At the store front, Dina is staring out the window anxiously. Amy checks in on her, Dina admits she hasn't been sleeping and that the weather is worsening so everyone should get in the new Storm Shelter. Amy doesn't think this is necessary but Dina disagrees and mentions Brett's death. A customer takes a framed photo of Brett from his memorial table. (♫ Dexys Midnight Runners - Come On Eileen ♫) Amy asks Jonah and Garrett if they notice anything odd with Dina's behavior but neither do. Thunder claps which sends Dina into a panic. She announces on the P.A. system that everyone must go to the shelter and starts to physically move customers there.

S03E02-Cheyenne Mateo fake mourning
We'll mourn in our own (fake) way.
In the shelter, Glenn opens the door and apologies to the customers for the false alarm. He's says they are free to go but Dina won't apologize as she believes better safe than sorry. At a checkout counter, water is dripping on Elias from the ceiling. (♫ NSync – Tearin’ Up My Heart ♫) Jonah tries to find out about Garrett's past from Myrtle but she starts telling stories from 1987 when she joined the store. In the Break Room, Mateo and Cheyenne are looking at their phones when Glenn enters. They fake sorrow and Glenn says he wants to write a tribute for Brett for the store newsletter. Since they indicated they knew him well, Glenn asks personal questions about Brett to which they make up answers. Amy catches Dina loading a shopping cart with supplies for the shelter. Heather leaves lace panties on a framed photo of Brett. (♫ Squeeze - Tempted ♫)

S03E02-Storm Shelter
There's no tornado.
Jonah asks Sandra if she knows how Garrett became disabled. As she starts to reply, Garrett interrupts them and asks what they are talking about. Sandra tells a very believable story about Jonah asking questions on BBQing burgers and after Garrett leaves, Jonah tells her she's an incredible liar. Cheyenne and Mateo continue to make up stories about Brett for Glenn. Amy can't dissuade Dina from fixating on getting supplies for the shelter so she goes to Glenn's Office and tells Glenn that Dina needs professional help. Glenn gathers the staff in the Break Room to address the anxiety Dina is having. However, since the company has no manual on dealing with tornadoes, he uses one that deals with workplace shootings but uses the word "tornado" instead of "gun" when reading the manual. Dina is upset with Amy who apologizes to her. A customer navigates many rain buckets with his shopping cart. (♫ Heart - Alone ♫)

S03E02-Sandra lies Jonah Garrett
You are an incredible liar!
Dina proclaims Glenn's reading a waste of time so Amy confronts her and tries to get her to open up about what's troubling her. Jonah, Mateo, Glenn and Myrtle all share personal traumas of varying degrees of severity. Elias is now soaked from the water dripping from the ceiling. (♫ Dan Hartman - I Can Dream About You ♫) Jonah points out Garrett hasn't shared but he says he's led a blessed life. Sandra starts to say she lived in a pet cemetery but Jonah interrupts and wants Garrett to elaborate. He says he fell off a horse and fell on his neck but walked away. Carol accuses Sandra of trying to murder her during the tornado. Dina has had enough and tells everyone that she gets the point of the exercise but that she doesn't have time to whine about her issues. As she storms off, she pushes Brett aside who has entered the Break Room.

S03E02-Brett lives
Brett lives!

S03E02-Staff reaction to Brett
Staff reaction.

Amy and Glenn watch Brett bag items and she explains that he escaped the tornado by driving away in his car. The store emailed the wrong Brett so he never knew he was supposed to return to work. Cheyenne and Mateo greet Brett enthusiastically to keep up the ruse that they were good friends with him. In the Warehouse, Garrett messes with Jonah by pretending to be sad that he saw a motorcycle that was responsible for his disability (which isn't true). Jonah knows Garrett is messing with him so Garrett explains that he doesn't want to reveal what caused his disability. In the shelter, Amy tries to drag Dina out and finally gets Dina to open up about her troubles. However, Dina goes back to her childhood and relates many tragic stories which she can't stop telling. Dina isn't interested in hearing Amy's fears now that her husband Adam is gone.

S03E02-Amy Dina storm shelter
Are you being serious?

Running Gags

  • Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Madelyn". It's involved in a Goof.
  • Crazy Customers and music: For all customer interludes and music see Brett Is Dead (music).
  • Glenn's tie: Large cartoon clouds.
  • Raccoon: Amy says that Justine is complaining that there is a "liquid" raccoon smell in the women's room.
  • The foot: Introduction of this gag. Glenn believes Brett is alive and says no body was found. Garrett points out they found a foot in the parking lot.


  • At Brett's memorial service, Sandra plays Creep by Radiohead on a ukulele.
  • Mateo tells Jonah that Sandra's YouTube channel is so sad.
  • While putting security devices on DVDs, Cheyenne asks Mateo who would steal Matrix 2 and 3 box sets.
  • As Mateo and Cheyenne pretend to mourn Brett, Glenn quotes a verse from Matthew 5:4.
  • Jonah tries to find out about Garrett's past from Myrtle but she starts describing an affair she thought she was having with Ozzie Smith in 1987 when the Cardinals were in the World Series. She also mentions she saw Al Wiman in a restaurant.
  • Mateo and Cheyenne are glad they have time to catch up on Kylie Jenner's Instagram.
  • In college, Jonah had a hard time enjoying Stomp after finding out his Dad was having an affair.
  • Before he saw it, Glenn thought the movie Saw was about carpentry.
  • Myrtle was part of an extortion scheme (a badger game) which she had to cut her way out of.
  • Glenn mistakenly describes Sandra and Carol's relationship as Frick and Frack.
  • As Dina opens up to Amy about her problems, she mentions she's been watching the 1994 Winter Olympics and favors figure skater Tonya over Nancy Kerrigan who she thinks hurt her own leg.


  • The Storm Shelter debuts.
  • The Glenn's office, Stratus and the Warehouse make an appearance.
  • Goof: As Jonah asks Amy how Garrett became disabled, her name tag is visible until the 3:02 mark when it disappears, re-appears at 3:09 and disappears again at 3:32.


Wow, you are an incredible liar.Jonah to Sandra



Superstore Season Three Episodes
Grand Re-OpeningBrett Is DeadPart-Time HiresWorkplace BullyingSal's DeadHealth FundChristmas EveViral VideoGolden Globes PartyHigh Volume StoreAngels and MermaidsGroundhog DayVideo Game ReleaseSafety TrainingAmnestyTargetDistrict ManagerLocal Vendors DayLotteryGender RevealAftermathTown Hall
Season OneSeason TwoSeason ThreeSeason FourSeason Five
ve Mateo nametag Superstore Season Three Episodes
S03E01-Glenn Howie mic    "Grand Re-Opening" September 28, 2017
Directed by: Matt Sohn - Written by: Justin Spitzer

The staff scramble to prepare the store, hours before the re-opening. (Viewers: 4.60 million)

S03E02-Brett memorial service    "Brett Is Dead" October 5, 2017
Directed by: Ryan Case - Written by: Sierra Teller Ornelas

The staff hold a memorial service for Brett, Amy is worried that Dina is dealing with anxiety, Jonah tries to learn about Garrett's past. (Viewers: 4.45 million)

S03E03-Jonah Glenn Emma    "Part-Time Hires" October 12, 2017
Directed by: Todd Biermann - Written by: Josh Malmuth

Emma gets a job at the store and Amy asks Jonah for parenting advise. Garrett and Dina argue over who broke up with whom, a cute construction worker flirts with Mateo, Cheyenne and Carol for store perks; Kelly has a rough first day. (Viewers: 4.33 million)

S03E04-Dina Jonah wrestle3    "Workplace Bullying" October 19, 2017
Directed by: Tristram Shapeero - Written by: Bridget Kyle and Vicky Luu

After an attempted robbery, tensions arise between Dina and Jonah. Glenn has a tough time firing a store security guard and Amy discovers her coworkers have been hanging out without her. (Viewers: 4.20 million)

S03E05-Staff in costumes    "Sal's Dead" October 26, 2017
Directed by: Geeta V. Patel - Written by: Gabe Miller

A dead body is discovered in the store on Halloween, throwing Glenn and Dina into a panic and confusing the shoppers. Amy and Garrett get into big trouble using a dating app on Jonah's phone, Mateo is transformed in more ways than one by Cheyenne. (Viewers: 4.61 million)

S03E06-Amy Jonah Tate Isaac    "Health Fund" November 2, 2017
Directed by: Victor Nelli, Jr - Written by: Jackie Clarke

As Mateo turns to stranger and stranger home remedies for an ear infection, Amy and Jonah decide to offer an alternative to Cloud 9's terrible health insurance plan. Glenn enlists Dina to help him get medical attention for his own embarrassing condition. (Viewers: 3.54 million)

S03E07-Store Christmas lights    "Christmas Eve" December 5, 2017
Directed by: Todd Biermann - Written by: Eric Ledgin

Trying to prove how wild she can be, Amy turns a boring Christmas Eve at the store into a holiday adventure. Jonah and Garrett's roommate issues boil over and Glenn tries to prove to Mateo that Christmas is more than just fine. (Viewers: 4.41 million)

S03E08-Amy raps in kitchen    "Viral Video" January 4, 2018
Directed by: Ken Whittingham - Written by: Jonathan Green

After an employee posts a controversial video online, Dina enlists Cheyenne to help police the rest of the staff's social media accounts. Amy learns something about Jonah that drives her to desperately pursue Instagram views, and Glenn suspects Mateo of rewards card fraud. (Viewers: 3.90 million)

S03E09-Amy's house dining room    "Golden Globes Party" January 11, 2018
Directed by: Victor Nelli, Jr - Written by: Vanessa Ramos

When Amy throws a party to prove how great she's doing post-divorce, she's forced to enlist Dina and Jonah's help, and Dina ends up making the ultimate sacrifice. Glenn and his wife Jerusha are forced to conduct some personal business at Amy's home. (Viewers: 3.85 million)

S03E10-Dina-Jonah-Amy pizza chart    "High Volume Store" January 18, 2018
Directed by: Jay Hunter - Written by: Owen Ellickson

When Jeff announces that the store could be getting an upgrade, Amy, Jonah and Dina set out to discover the pros and cons. Cheyenne accidentally volunteers to be a surrogate mother for Glenn's baby and tries to get out of it. (Viewers: 3.71 million)

S03E11-Cheyenne and Brandi    "Angels and Mermaids" January 25, 2018
Directed by: Michael Spiller - Written by: Justin Shanes

Amy finds herself caught in the middle of a conflict between Cheyenne and her ex-convict mom, Brandi. A personal agreement between Glenn and Dina gets heated when Glenn brings in a lawyer. When Jonah finds out that Kelly believes in angels, Garrett's perfect weekend plans of having the apartment to himself are threatened. (Viewers: 4.22 million)

S03E12-Amy Tate kissing    "Groundhog Day" February 1, 2018
Directed by: Jaffar Mahmood - Written by: Sierra Teller Ornelas

Still fresh from her divorce, Amy doesn't feel ready to start dating again. But when Mateo tries to set her up with his loser cousin, she gets determined to show everyone she can do better and breaks some hearts in the process. Dina takes advantage of her pregnancy to scam Glenn into accommodating her every whim. (Viewers: 3.46 million)

S03E13-Glenn Sandra w gamers    "Video Game Release" March 1, 2018
Directed by: America Ferrera - Written by: Jackie Clarke

When gamers invade the store for the release of a hot new video game, Jonah tries to help Amy secure herself a copy of the game, which takes them on an unexpected adventure. Mateo helps Garrett make a good impression on one of his heroes. Glenn and Sandra try to stand up for themselves with customers and end up instigating a breastfeeding "nurse-in." (Viewers: 3.38 million)

S03E14-Staff mopping    "Safety Training" March 8, 2018
Directed by: Rebecca Asher - Written by: Bridget Kyle and Vicky Luu

When Mateo gets injured, Jonah tries to help him avoid Cloud 9 compensation for fear of his immigration status being revealed. Meanwhile, Amy attempts to convince everyone that she likes Kelly. (Viewers: 3.37 million)

S03E15-a-ha kiss    "Amnesty" March 15, 2018
Directed by: Keith Powell - Written by: Eric Ledgin

Glenn and Dina offer amnesty to all the employees for any bad things they confess so Garrett and Cheyenne try to decide how to take advantage of it. Meanwhile, Jonah and Amy try to defuse an awkward situation that has the whole store gossiping. (Viewers: 3.93 million)

S03E16-Garrett Glenn Cheyenne target    "Target" March 22, 2018
Directed by: Daniella Eisman - Written by: Jonathan Green and Gabe Miller

When Jeff leaves Cloud 9 to work at Target, Garrett leads Glenn to believe that he's poaching other employees to go with him. In return Glenn tries to poach employees from Target. Amy goes on a double date with Dina and, Kelly and Jonah discuss moving in together. (Viewers: 3.85 million)

S03E17-Myrtle driving truck    "District Manager" March 29, 2018
Directed by: Alex Reid - Written by: John Kazlauskas

Laurie, the new district manager, visits the store and decides to make some cuts to save money by firing Myrtle. Amy and Jonah plead with her to not fire anyone and search for other ways to make up the money. Mateo struggles to prove his skills on the cash register. (Viewers: 2.94 million)

S03E18-Jerusha Dina stork    "Local Vendors Day" April 5, 2018
Directed by: Geeta V. Patel - Written by: Josh Malmuth

When local small businesses set up shop inside Cloud 9, Glenn tries to help his wife Jerusha sell her handmade needlepoint, despite Jonah's concerns that he's pressuring his employees. Meanwhile, Amy doesn't feel Latina enough when a guy flirts with her in Spanish, and Garrett tries to uncover the truth behind a beer vendor's product. (Viewers: 3.17 million)

S03E19-Amy Jonah golf cart    "Lottery" April 12, 2018
Directed by: Ben Feldman - Written by: Vanessa Ramos

As lottery mania sweeps the store, Dina incentivizes the employees to sell as many tickets as possible. Jonah helps Amy track down the new district manager to lobby for a raise. (Viewers: 3.08 million)

S03E20-Glenn Jerusha Dina at doctor    "Gender Reveal" April 19, 2018
Directed by: Tristram Shapeero - Written by: Lauren Ash

The store hosts a gender reveal party for Glenn and his wife Jerusha, just as Dina is freaking out at the realities of having to deliver a baby. Amy receives some unsettling news. (Viewers: 2.76 million)

S03E21-Staff photo    "Aftermath" April 26, 2018
Directed by: Ryan Case - Written by: Justin Shanes and Owen Ellickson

Amy and Jonah deal with the consequences of their kiss. Glenn and Dina enlist Garrett's help to win the store a visit from Cloud 9's CEO. (Viewers: 2.85 million)

S03E22-CEO speaks    "Town Hall" May 3, 2018
Directed by: Matt Sohn - Written by: Justin Spitzer

As the store prepares to host a company-wide Town Hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Glenn struggles with the pressure of speaking to a global audience. (Viewers: 2.97 million)

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