Cloud 9 Store #1217 (also known as Cloud 9 Ozark Highlands) is a Cloud 9 store located at 15157 Ozark Highlands Road, St Louis, Missouri, 63128. The store employs approximately 60 people and has a license to sell liquor as well as guns. In May 2017, the store was hit hard by a powerful tornado causing severe damage and underwent renovation. Its first appearance is in Season One episode "Pilot".
The store is open every day from 9:00am to 11:00pm. The Pharmacy has different hours than the store and is operated by Doctor Tate Staskiewicz.
Door lock controls.
The morning shift is from 9am to 2pm. ("Shots and Salsa") There have been occasions where the store has opened earlier such as 7am for the 2016 Federal Election ("Election Day") and 8am for a bridal sale. ("Wedding Day Sale")
Most of the store's staff went on strike for two days in protest of store manager Glenn Sturgis' firing. St Louis District Manager Jeff Sutin was sent to resolve the dispute with Amy and Jonah. Jeff offered Glenn his job back but only if all striking staff signed an apology letter. This refused, the strike continued but when corporate transferred staff from the Kirkwood branch and Jeff made his offer to the picket line, staff slowly returned to work. Amy and Jonah were the last two employees to return.
Staff having walked out.
Staff on strike.
Tornado (May 2017)
On May 4, 2017, the store was struck by a powerful tornado causing severe damage. The roof was ripped off and almost the entire store was destroyed. Sales associate Brett went missing after pushing carts in the parking lot during the storm. ("Tornado") He did survive and returned to work. ("Brett Is Dead")
The destroyed store.
Grand Re-Opening (September 28, 2017)
The store was re-built and opened with a modest ceremony that was attended by Howie Mandel. Due to an unclear email that Jeff sent Glenn, the staff were pressed to get the store ready for customers in less than one day. As a result, the merchandise wasn't properly presented but was available. Jonah and Amy dressed as Minions and there were door prizes for the customers. ("Grand Re-Opening") In order to provide safety for customers and staff in the event of future severe weather conditions, a Storm Shelter was built in the renovated store. ("Brett Is Dead")