S02E20-Superstore front

Cloud 9 Cloud 9 Superstore logo Store #1217, Ozark Highlands
Location: St. Louis, Missouri — First Appearance: "Pilot"

The American superstore. One stop shopping for everything you could ever need or want.
— Narrator, "Pilot".

Cloud 9 Store #1217.
Cloud 9 Store #1217 (also known as Cloud 9 Ozark Highlands) is a Cloud 9 store located at 15157 Ozark Highlands Road, St Louis, Missouri, 63128. The store employs approximately 60 people and has a license to sell liquor as well as guns. In May 2017, the store was hit hard by a powerful tornado causing severe damage and underwent renovation. Its first appearance is in Season One episode "Pilot".

Management Structure

Position Employee
Store Manager
Assistant Manager
Floor Supervisor Amy Sosa
Warehouse Supervisor Marcus White

Store Departments and Rooms

Glenns office-phone-S02E13
Glenn's phone with all the departments listed ("Valentine's Day").

Store Hours

S03E01-Pharmacy hours
Pharmacy hours.
The store is open every day from 9:00am to 11:00pm. The Pharmacy has different hours than the store and is operated by Doctor Tate Staskiewicz.

S01E09-Door controls
Door lock controls.
The morning shift is from 9am to 2pm. ("Shots and Salsa") There have been occasions where the store has opened earlier such as 7am for the 2016 Federal Election ("Election Day") and 8am for a bridal sale. ("Wedding Day Sale")


Cloud 9 Store #1217 has held many in-store events such as a 2016 Olympics celebration, a Dog Adoption Day, acting as a 2016 election polling station, a Wellness Fair and a global Town Hall.

S02E15-Wellnes Fair banner
Store's Wellness Fair.

S03E22-CEO speaks
Global Town Hall.


Worker Rights Strike (2016)

Most of the store's staff went on strike for two days in protest of store manager Glenn Sturgis' firing. St Louis District Manager Jeff Sutin was sent to resolve the dispute with Amy and Jonah. Jeff offered Glenn his job back but only if all striking staff signed an apology letter. This refused, the strike continued but when corporate transferred staff from the Kirkwood branch and Jeff made his offer to the picket line, staff slowly returned to work. Amy and Jonah were the last two employees to return.

Staff having walked out.

Staff on strike.

Tornado (May 2017)

On May 4, 2017, the store was struck by a powerful tornado causing severe damage. The roof was ripped off and almost the entire store was destroyed. Sales associate Brett went missing after pushing carts in the parking lot during the storm. ("Tornado") He did survive and returned to work. ("Brett Is Dead")

The destroyed store.

Grand Re-Opening (September 28, 2017)

The store was re-built and opened with a modest ceremony that was attended by Howie Mandel. Due to an unclear email that Jeff sent Glenn, the staff were pressed to get the store ready for customers in less than one day. As a result, the merchandise wasn't properly presented but was available. Jonah and Amy dressed as Minions and there were door prizes for the customers. ("Grand Re-Opening") In order to provide safety for customers and staff in the event of future severe weather conditions, a Storm Shelter was built in the renovated store. ("Brett Is Dead")

S03E01-Store front completed
The new store.


  • Cheyenne Lee conceived and gave birth to her daughter Harmonica in the store. ("Labor").
  • Corporate controls the temperature of the store. ("Super Hot Store")
  • Corporate also controls the door locks and lights in the store ("All-Nighter") though Glenn and Dina are seen trying to unlock the front doors. ("Election Day")
  • The Photo Lab is the unofficial place employees have sex in the store and is also known as the "Bang Room".


Employees, Visitors and Relatives

Amy nametag Superstore Characters
Main Characters
Amy DubanowskiDina FoxSandra KaluiokalaniCheyenne LeeMateo LiwanagGarrett McNeillJonah SimmsGlenn Sturgis
Other Cloud 9 Employees
AlishaArthurBlaineBrettCarmenCarolChrisClaudia LankowCodyCoreyCorporate WomanCynthiaDomDoug AndersonDougieEarlEliasEugeneHeatherHenryHermanIsaacJanetJodiJustineKellyKelseyKenKyle the Cloud 9 CloudLaurieLisaLuanneMarcusMaryMC Cool CloudMilesMyrtleNeilNickNoamOpalPennyPeterPhotographerRexRogerSalSarahSayidSkipSteveSueJeff SutinTateTravis/Tim
Season One minor employeesSeason Two minor employeesSeason Three minor employeesSeason Four minor employees
Adam DubanowskiEmma DubanowskiBobbie SueBrandiCastorKristenLeoMarilyn SimmsRichard SimmsConnie SosaRon SosaJerusha SturgisRose SturgisBo Derek ThompsonHarmonica ThompsonT'OliverTimurZoe
Agent RobsonAlexAmberAndyBobby SuhBridgettCharlesColeDennisDevonDorothyEricErickHankHank (soldier)HowieJerryJessJulieKathyLarry/BruceLydiaMaggieMichelleMikeMissy JonesMo FrankNaomiNikkiNurse EllaOwenPastor CraigRobin GreenRussellScottShannonStuartSydTimTomUptight LadyWaiterWalterWilliam
Glenn nametag Locations
Cloud 9 Store #1217
Break RoomCloud 9 Store 1217Coffee & BakeryGlenn's OfficePharmacyPhoto LabStock RoomStorm ShelterSurveillance OfficeWarehouse
Other Locations
Amy's houseBo and Cheyenne's HouseBridgett's HouseCloud 9Cloud 9 Chesterfield StoreCloud 9 Crestwood StoreCloud 9 HeadquartersDina's apartmentEl NorteFiring-LineLife's Works ChurchThe CharhouseTim's Apartment
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