S04E18-Hashtag sign

"Cloud Green"
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Season: Four — Episode: 18
Director: Heather Jack — Writer: Jonathan Green & Gabe Miller — Aired: May 2, 2019 — Viewers (millions): 3.01
Summary: Despite Dina's protests, Amy lets Glenn's pastor host an Earth Day booth at the store, but things quickly unravel when Glenn won't recognize Amy's authority. Jonah spearheads Cloud 9's green initiative, but is met with apathy from his coworkers.


Generic nametag Episode Cast
Main Cast

Also see Season Four minor employees.


Why am I the only person who cares that the entire planet is falling apart?
— Jonah
In the Break Room, Amy announces what the store is doing for Earth Day and asks the staff what they do to help the environment. As the store's green ambassador, Jonah reads from a pamphlet which is very outdated. Marcus wonders if the goals in the pamphlet were reached which Dina finds weren't, bringing concerned sounds from everyone. In the store, Jonah tries to get Marcus, Cheyenne and Sandra interested in planting trees but once they find out they're not getting paid for it, they decline. Glenn re-introduces Pastor Craig to Amy and Mateo, who he's really trying to impress. Saying Craig is setting up a booth to hand out plants for Earth Day, Amy asks Glenn to get permission from her next time. Skyler and Ted unpack green signs from a box with which spills Styrofoam on the floor. (♫ Huey Lewis and the News - Hip to Be Square ♫)

S04E18-Amy Break Room
Okay, that was a good discussion.
Jonah is disappointed to see fake names on a sign-up sheet for Earth Day activities which leads Garrett to kid him that he's the Bono of the store and point it out to Heather. Protesting that he's not, Garrett continues to kid him. In Amy's office, Dina warns Amy that Pastor Craig's booth could be used for religious purposes and encourages Amy to come down hard on Glenn, admitting that she'd enjoy watching that. Jennifer hands out green pamphlets to customers who throw them on the floor. (♫ Men Without Hats - The Safety Dance ♫) In the Break Room, after Mateo and Sayid complain to Jonah about several green measures he's taken, Jonah gets frustrated and offers to give the green ambassador role up, which Cheyenne accepts.

S04E18-Jonah Garrett
You live for this stuff.
At Pastor Craig's booth, Amy finds that Craig is reading a book he's written about God to customers which Glenn is enthusiastically supporting. Taking Glenn aside, Amy unsuccessfully tries to get Glenn to see it's not appropriate but so excited to help Craig, Glenn ignores her and rushes off. Garrett tricks Jonah into wearing a pair of sunglasses that resemble Bono's while Cheyenne takes Jonah's green ambassador button and says she doesn't need his help. Sandra tells Amy that Pastor Craig is selling his book in the store. Finding Craig in full sermon mode discouraging materialism to a group of customers, with Dina in tow, Amy tells Craig to stop. Saying Glenn gave him permission, Dina wants to get Glenn to cause more conflict. Amy asserts that she's the manager and tells Craig to leave. Leading the customers in prayer and disparaging Amy with a Bible quote, Craig points out his church's donation website and leaves.

S04E18-Pastor Craig
Lord forgive her!
A woman can't decide which recycling bin to put her food in, so she places her tray on the floor. (♫ Everclear - Santa Monica ♫) In the Break Room, Cheyenne starts a "Green Team" meeting while Jonah sits on the sidelines. Asking for suggestions, Sandra, Marcus and Sayid want to tackle various issues which have nothing to do with the environment and post on social media. They critisize Jonah when he points out their scope is too big and they're not really doing anything to help the planet. Discovering that Amy kicked Pastor Craig out of the store, Glenn is egged on by Dina who blames Amy and then destroys a cardboard stand-up of Craig. Confronting Amy in her office, Glenn demands she apologize to Craig. When she refuses, he says she can't be manager anymore and is frustrated when he realizes Amy is in charge and he can't get what he wants.

S04E18-Dina breaks standup
Oh, didn't you hear?
At Coffee & Bakery, Glenn holds a Bible study with Sandra, Earl, Sarah and Elias. Telling him that religious meetings aren't allowed at work, Amy tries to be reasonable with him but Glenn continues, using a film star's name instead of Jesus. Amy snaps and yells at Glenn, threatening to write him up which cows him. Watching Cheyenne, Mateo, Marcus and Sayid take pictures to post on social media, Jonah points out they're not doing anything to help the environment. Garrett believes Jonah misses being in charge and compares him to Bono again. Dina approaches Glenn and fakes concern for his mood after being chewed out by Amy. Implying he's powerless to do anything against Amy, she spurs him on to do something about it. Glenn barricades himself in Amy's office and over the P.A. system, reads from Pastor Craig's book.

S04E18-Amy yells at Glenn
Okay, that is it Glenn!
Amy, Jonah and Dina run to the office where Dina is pleased with Glenn's meltdown. Amy threatens to write Glenn up again but he sings a Christian song in defiance. Dina gets a battering ram. Having knocked down the door, Glenn sits in Amy's office while she types up a disciplinary form on her computer. Offering to forget everything he's done if he apologizes, Glenn refuses. Amy tries to submit the form but it doesn't work. Glenn gives her some tips and then starts typing up the form himself. Jonah starts his own environmental group up which Marcus dubs the "Green Posse" with Sandra, Ted, Marcus, Earl, Heather, and Roxy. Saying it'll be a "direct action" group, Garrett comes by and guesses Jonah started the group to be in charge. Denying this, Marcus offers to be leader which Jonah quickly shoots down. In Amy's office, Amy and Glenn are discussing an administrative matter. Sandra comments that they've made up which angers Dina, causing her to kick several boxes.

S04E18-Green posse
So, kind of like Cheyenne's group?

Running Gags

  • Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Rowena."
  • Crazy Customers and music: For all customer interludes and music see Cloud Green (music).




You need to stop being a whiny, snotty little baby man and get back to work, or I'm going to write you up!Amy to Glenn



Superstore Season Four Episodes
Back To SchoolBaby ShowerToxic Work EnvironmentCostume CompetitionDelivery DayMaternity LeaveNew InitiativeManagers' ConferenceShadowing GlennCloud 9 AcademySteps ChallengeBlizzardLovebirdsMinor CrimesSalaryEasterQuinceañeraCloud GreenScannersCLOUD9FAILSandra's FightEmployee Appreciation Day
Season OneSeason TwoSeason ThreeSeason FourSeason Five
ve Cheyenne nametag Superstore Season Four Episodes
S04E01-Amy Glenn school bus    "Back To School" October 4, 2018
Directed by: Matt Sohn - Written by: Jonathan Green

On their first day back from suspension, Amy and Jonah steel themselves for a barrage of jokes and snide comments about their sex video, while Jeff goes to extreme lengths to win back Mateo.

S04E02-Shower first shot    "Baby Shower" October 11, 2018
Directed by: Jeffrey Blitz - Written by: Bridget Kyle and Vicky Luu

Jonah helps Amy get creative to stock up on supplies for her new baby, while Glenn and Jerusha take maternity pictures that inspire Dina to have her own photo shoot directed by Mateo.

S04E03-Carol Sandra bang carts    "Toxic Work Environment" October 18, 2018
Directed by: Jay Karas - Written by: Aaron Lee

Amy and Jonah get combative to keep their new relationship hidden from their co-workers. Meanwhile, Glenn spirals when he learns Kelly wants to transfer to a new store, and Cheyenne struggles to organize a Cloud 9 carpool.

S04E04-Amy wins    "Costume Competition" October 25, 2018
Directed by: Todd Biermann - Written by: Justin Shanes

When an employee costume competition is announced, Amy and Mateo aren't afraid to play dirty to win first prize, a paid day off. Meanwhile, Glenn is preoccupied by Cloud 9's new automatic cart collector, and Garrett is tormented by an annoying Halloween novelty song.

S04E05-Amy w baby    "Delivery Day" November 1, 2018
Directed by: Daniella Eisman - Written by: Gabe Miller

Amy and Dina are both in labor! But while Glenn's manager status gets Dina the royal treatment at a fancy hospital, Amy and Jonah have a far different experience at a cheaper clinic. At the store, Garrett struggles to express his best wishes for the new parents.

S04E06-Amy yells at Glenn    "Maternity Leave" November 8, 2018
Directed by: Jackie Clarke - Written by: Jackie Clarke

Amy faces a nightmare day at work when she learns she doesn't have maternity leave, made worse by Cheyenne and Mateo campaign to change her baby's name. Meanwhile, Jonah and Garrett take on hiring the new seasonal help.

S04E07-Glenn hit with yam    "New Initiative" November 15, 2018
Directed by: Ken Whittingham - Written by: Ben Dougan

When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah's parents, and learns he hasn't been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can hold a smile longer.

S04E08-Amy Jonah goofy2    "Managers' Conference" December 6, 2018
Directed by: Phil Traill - Written by: Brian Gatewood & Alessandro Tanaka

Jonah and Amy take Glenn's tickets to a managers' conference in Chicago so they can enjoy a free night on the town, but their plan hits a few bumps. At the store, Cheyenne helps Mateo damage control after his undocumented status is leaked, and Dina and Garrett struggle at gift-wrapping.

S04E09-Amy Glenn on dock    "Shadowing Glenn" December 13, 2018
Directed by: Geeta V. Patel - Written by: Matt Lawton

Glenn drives Amy crazy with a new, over the top training system. Cheyenne and Mateo brainstorm a new business, while Dina recruits Jonah to help her when she starts second-guessing her own future.

S04E10-Jonah Marcus Mateo news    "Cloud 9 Academy" March 7, 2019
Directed by: Jeffrey Blitz - Written by: John Kazlauskas

Amy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina and Garrett get roped into babysitting Glenn's daughter while he childproofs his office, and Jonah and Mateo become political activists.

S04E11-Scoreboard    "Steps Challenge" March 14, 2019
Directed by: Todd Biermann - Written by: Bridget Kyle and Vicky Luu

Corporate introduces a friendly step-tracking challenge between Cloud 9 branches, and Amy, Jonah, and Dina create a fake rivalry to inspire Store #1217's laziest employees. But healthy competition gets increasingly chaotic when the fake rivalry becomes real.

S04E12-Staff outside    "Blizzard" March 21, 2019
Directed by: Amy York Rubin - Written by: Dayo Adesokan

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and in-fighting.

S04E13-Garrett releases birds    "Lovebirds" March 28, 2019
Directed by: Mark McKinney - Written by: Aaron Lee

Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Meanwhile, Cheyenne offers to give Marcus a sentimental tattoo, and Glenn makes videos for his daughter to watch while he's at work.

S04E14-Laurie Amy cafe    "Minor Crimes" April 4, 2019
Directed by: Ross Novie - Written by: L.E. Correia

Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her. Jonah and Mateo help Glenn with a financial problem, while Garrett and Cheyenne struggle to spend a day without cell phones.

S04E15-Amy in office    "Salary" April 11, 2019
Directed by: James Renfroe - Written by: Ben Dougan & Matt Lawton

Amy finds herself at odds with her coworkers when some salary numbers get leaked, while Dina worries that Jonah is coming between her and Amy. Mateo tries to give himself a promotion, and Garrett attempts to sabotage Glenn's positive attitude.

S04E16-Sandra and bunny    "Easter" April 18, 2019
Directed by: Victor Nelli Jr. - Written by: John Kazlauskas

Suspicious that people are making fun of her, Amy and Jonah spy on Cloud 9 employees through the security system, while Dina tries to track down an unsanctioned Easter Bunny in the store. Glenn preps for his church's Passion play.

S04E17-Head table    "Quinceañera" April 25, 2019
Directed by: Rebecca Asher - Written by: Justin Shanes

Jonah struggles to find his place at Amy's daughter Emma's quinceañera. Dina proves very popular with some teenage boys. Cheyenne and Mateo are obsessed with seeing Amy cry.

S04E18-Hashtag sign    "Cloud Green" May 2, 2019
Directed by: Heather Jack - Written by: Jonathan Green & Gabe Miller

Despite Dina's protests, Amy lets Glenn's pastor host an Earth Day booth at the store, but things quickly unravel when Glenn won't recognize Amy's authority. Jonah spearheads Cloud 9's green initiative, but is met with apathy from his coworkers.

S04E19-Carol scanner    "Scanners" May 9, 2019
Directed by: Victor Nelli Jr. - Written by: Dayo Adesokan & L.E. Correia

Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours. Meanwhile, Jonah and the other employees play an elaborate game of laser tag with the store's new scanners, and Mateo makes a startling discovery about Marcus.

S04E20-Shoes burning    "CLOUD9FAIL" May 9, 2019
Directed by: Betsy Thomas - Written by: John Kazlauskas & Josh Malmuth

When a photo of a mess at store 1217 goes viral, Amy and Jonah try to use it to their advantage, while Dina starts hunting for the anonymous tweeter. And with money tight now that their hours have been cut back, Mateo, Cheyenne, Garrett, and Glenn sell their personal items in the store.

S04E21-Sandra on checkout    "Sandra's Fight" May 16, 2019
Directed by: America Ferrera - Written by: Sean Lee & Jen Vierck

Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his co-workers that he's a good person.

S04E22-Mateo in ICE van    "Employee Appreciation Day" May 16, 2019
Directed by: Jeffrey Blitz - Written by: Justin Spitzer

Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. But when the company's tactics grow more extreme, everyone must band together to save one of their own.

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