|"Back To School": Dina expresses her hatred for the "Back to School" sale and later, thinks that Jeff's surprise will be murdering Mateo. After Amy rejects Noam's sexual advance, he hides in a pup tent and Cheyenne and Dina try unsuccessfully to get him to come out. She then calls a harassment meeting and has the tent dragged there. Having been in charge of the store during the meeting, Kelly enthusiastically reports her success to an uncaring Dina. At the meeting, she thinks she's supporting Amy by saying that Amy could force an underling to have sex just as easily as a man could.
"Baby Shower": In the Warehouse, a photo shoot of Dina, Glenn and Jerusha as "Alvin and the Chipmunks" is going poorly due to Dina's sour attitude. Wanting to document the events leading up to their child's birth, Glenn offers Dina $50 to smile which she does, woodenly. Dressed in an ugly Christmas sweater, Dina has Sandra take photos for her Christmas card. Feeling the setting is too plain, Mateo starts pitching alternate photo ideas which intrigues Dina. Mateo pitches several photo ideas to Dina which she finds outlandish. After revealing she doesn't trust men with glasses, she gives in and listens to more pitches. In the Warehouse, Mateo photographs Dina in a white costume with a polar bear. She loves the photos he shows her and says she's comfortable with nude pics. Mateo shoots Dina as Mother Mary and as a sexy Santa. When shooting her dressed scantily, they're interrupted by Garrett who can't stop staring at Dina. As Mateo shows Dina photos of her in a sled being pulled by men dressed as reindeer, he proposes one more photo scene, Dina hanging from the ceiling dressed as an angel. Mateo leaves the shoot with Dina to get a memory card but gets distracted by a stripper at the baby shower and stays. Garrett asks Mateo how the photo shoot went with Dina, but staring at the stripper, Mateo doesn't hear the question. In the Warehouse, Dina is yelling for Mateo, desperate to get down and having to pee. Sandra walks through the Warehouse and comes across Dina hanging from the ceiling. Relieved, Dina calls out to Sandra, who smiles evilly and walks away.
"Toxic Work Environment": In the parking lot, Amy and Jonah arrive at work in Amy's car and as they argue who should go in the store first, Dina catches them. Having put a lot of work into planning the carpool, Cheyenne shows Dina who points out many flaws including Sarah's divorce, Herman is dead, Cody and Heather are separated by a river and that she won't ride with Elias. Staging another mock fight, Dina intervenes and confronts Jonah over Amy's protests. In Glenn's Office, Dina and Glenn discuss the staff problems. Glenn blames himself but Dina is more concerned with a bad analogy Glenn making to a rotting fish. At the toxic workplace talk, Glenn has Kelly and Jonah role play as each other to demonstrate empathy. Kelly expresses her desire to leave the store but when Jonah speaks, Dina interrupts and makes an impression of Kelly's high voice. As Carol wants Jerry back, Dina and others pressure Sandra into a coin toss, which she loses to Carol's delight.
"Costume Competition": Dressed in her "Officer Naughty" costume for the third year, she listens as Glenn announces a costume contest. As Amy laments not dressing up due to her swollen feet, Dina boasts how much better her pregnancy is going than Amy's. In the parking lot, Sandra is leading the automatic cart collector around using its fob while Dina, Marcus and Isaac watch. Dina lets the carts pin Sandra in the collection area as a "teachable moment." Dina points out Cheyenne's sexy hula dancer outfit to Amy and Mateo which she thinks will easily win the competition. This starts them getting others costumes declared culturally insensitive to eliminate them from the contest until Dina tells Amy her Mario costume isn't allowed. In the Break Room, the staff argue over what constitutes a culturally insensitive costume until Dina threatens to cancel the contest. Once everyone agrees that honoring the culture makes the costume OK, Dina MCs the contest and later, announces Amy as the winner.
"Delivery Day": Glenn and Dina tell the staff they are leaving for the hospital to induce labor. In Dina's room, Glenn and Dina argue and are interrupted by the handsome Dr. Sidian. Smitten, Dina jokes with him and when he leaves, she wants to have Sidian deliver her baby instead of the doctor she's been seeing for nine months. As Dr. Sidian examines Dina, she flirts with him and cues Glenn and Jerusha to compliment her which they do in an awkward fashion. Dr. Sidian indicates she'll need a C-section which causes Dina anxiety, made worse by a story from Jerusha. Dina's anxiety has reached fever pitch as she's being wheeled to surgery and as Glenn consoles her, he discovers to his discomfort that he's expected to be in the surgical bay. He agrees to go in when Dina pleads with him. Another attractive male doctor arrives which eases Dina. In the surgical bay, Glenn gets in the way of the medical staff while Jerusha holds Dina's hand. Dina asks for her music to be played which everyone finds strange. Dina gives birth to a girl and in her room, Jerusha cradles her new daughter while thanking Dina. Asking for a moment alone with the baby, Dina gives her some advice.
"Maternity Leave": Sandra hears a tablet ringing and answering it, finds Dina calling who is still in the hospital. Bored, she demands Sandra carry the tablet and pursue a customer she believes is shoplifting. Sandra holds the tablet with Dina so she can rebuke Heather and Elias for minor infractions. Not satisfied, Dina tells her to get rebar, and a welding torch from Henry's locker. In the Stock Room, Sandra wears glasses and hockey helmet with a cage while grinding rebar. From the tablet, Dina yells instructions at her while Sandra yelps as sparks fly into her face. Sandra enters the store with a head frame made from the rebar, which has Dina's tablet attached to it covering Sandra's face. Sandra tries to help a customer with teas while Dina talks. However, she can't see and ends up knocking many boxes off the shelves.
"New Initiative": At the store front, Glenn and Dina explain a new Cloud 9 policy to the staff which is making small talk with customers. After Dina tells a customer about an accident her cousin had deep-frying a turkey, she and Garrett argue about who can control their facial expressions the best. They end up betting who can smile the longest and break into forced grins. Tentatively, Sandra tells Dina that she left a drug case open which was robbed. Although Dina is angry, her grin puts Sandra at ease and the more Dina rebukes her, the more Sandra thinks it's funny. Garrett's ex-girlfriend Tiffany visits him with a young boy. She surprises him by saying the boy is his son but when he sees Dina lurking, he realizes it's a ruse to make him stop smiling. Confronting Dina in the Break Room, he can't believe the lengths she'll go to win a bet. They begin to say hurtful things to each other such as Dina's birds will all die and that Garrett is bad at sex. Dina and Garrett continue to insult each other in order to win their bet. The barbs include Garrett's disability and that he'll die alone and; Dina's sister being prettier than her and that her father abandoned her at a gas station. Garrett wonders why they're continuing the bet to which Dina replies that it's fun.
"Managers' Conference": Glenn announces that he's required to check all employees' citizenship status through an on-line system and has discovered a problem with Sayid. Dina points out it's illegal to hire an undocumented worker but it's ok to hire a sex offender. Glenn assigns Garrett to the gift-wrapping station where Dina discovers that he doesn't know how to wrap presents. Dina tries helping Garrett wrap a present but she's just an inept as he is. Getting better at wrapping presents, Garrett makes fun of a customer who looks like Santa Claus who insults Garrett and surprises Dina. Dina and Garrett finally wrap a present correctly but they're so happy with it, they refuse to give the item to the customer they wrapped it for.
"Shadowing Glenn": After Amy asks for Glenn's recommendation for her to enrol in the management training program, Jonah asks Dina why she isn't aspiring to be a manager. Claiming that Jonah humiliated her by questioning why she doesn't want to be a manager, Dina asks for Jonah's help in finding a new career. At Coffee & Bakery, Jonah asks Dina career aptitude questions but she provides obtuse answers. Garrett, Jonah and Justine name several career choices to Dina but she turns down all of them. Out of career choices for Dina, Jonah points out that he spent 200 grand on his education and he still doesn't know what he wants to do. When Dina learns Jonah owes the money in student loans and says he is going more into debt everyday, it depresses him. In the Break Room, Dina shows some staff pictures of herself in various careers and gets support from Justine for each one.
"Cloud 9 Academy": Glenn asks Garrett and Dina to watch his baby daughter Rose for a little bit while he baby-proofs his office. Dina refuses, even though she's Rose's surrogate mother, so Glenn forces Garrett to. Seeing that the extent of Garrett's care for Rose is putting her in a shopping cart, Dina takes Rose who begins to cry. Dina creates a play area for Rose which results in a customer leaving his baby there, thinking the store is offering child care. Parents keep dropping their kids off at the play area despite Garrett protesting they aren't providing daycare. The play area is full of kids and out of control. Rose starts crying and Garrett has to convince Dina to breast feed her. At the play area, Dina sings Rose to sleep and Garrett teases her that she likes Rose. Glenn arrives and after thanking them, mistakenly takes the wrong baby.
"Steps Challenge": In the Break Room, Glenn hands out SuperCloud Step Trackers and tells the staff that they're in competition with other regional Cloud 9 stores for the most combined steps by week end for a chance to win a visit from the regional VP. Dina becomes confused with some hand signs Glenn gives her, thinking it's about firing Hannah. Watching a real-time scoreboard that tracks the steps of the competing stores, Amy realizes that a chance to talk to the VP would help with her management aspirations. Seeing a message on the scoreboard from a hated rival at the Bel-Ridge store, Colleen, Dina joins Amy and decides to motivate the staff to win the challenge. Dina's attempt to motivate Garrett results in him rolling backwards, reducing his step count. Seeing they are still in last place on the scoreboard, Dina again expresses her hatred for Colleen. Jonah suggests that if they trash talk Colleen's store, Be-Ridge, the backlash might motivate the staff to compete. The staff are gathered at the scoreboard to see messages from Bel-Ridge putting their store down which are actually sent by Amy. Everyone starts moving around the store in a frenzy, cheered on by Amy, Dina and Jonah. Seeing that the store is in fifth place despite all their efforts, Amy and Dina agree that more drastic measures are required to push the staff. The next morning, staff find the store front has been vandalized and spray-painted, seemingly by Bel-Ridge. Jonah realizes that Amy and Dina are behind it but doesn't give them up. In private, Amy and Dina admit to Jonah they were behind the vandalism and dismiss his concerns they are taking things too far. Dina orders Elias to search all local gas stations for a missing cart. Glenn reports that Bel-Ridge's Break Room was sprayed with hot deer urine. From a note and a Super Soaker left behind, Dina fingers Marcus for the vandalism which he admits to. This fuels more retribution plots among the staff which get wilder and wilder until Amy admits she was behind the spray-painting. The staff are aghast and trying to include Dina in the blame just makes them angrier at Amy. After the Break Room is trashed by Bel-Ridge, the staff initially blame Amy but Dina tells them it was Bel-Ridge retaliating and she's received a text from Colleen mocking the vandalism.
"Blizzard": During a snowstorm, Dina tells Glenn to get off the intercom and explains to a customer, Terry, why razors are kept locked up. As Glenn gathers the staff and customers in the Break Room and breaks the news that they're all stuck in the store for the evening, Dina warns everyone to ration food. As everyone finds a place to sleep, Dina worries that Cheyenne will be the target of molestation and tells her to go to the center of the store. Gathered in a circle, Dina asks everyone to tell how they lost their virginity. She lost hers to a high school jock she was tutoring. Marcus is startled by a seemingly sleeping Dina who has painted eyes on her eyelids. Dina won't let anyone move from their spot so Sandra has to lie back down and listen to Carol. The storm over, the staff prepare to leave the store but find so much snow has piled up that the exits are blocked and Dina gloats over being right about food rationing. With only two choices of videos to watch, Garrett can't get the staff including Dina to pick one. Nerves frayed, Dina says she hates Mateo's sneezes and after Glenn says her voice is too loud, Dina yells at Justine. Cheyenne, Dina, Glenn and Mateo play Jenga with shoe boxes. Out of juice to mix with their liquor, Glenn tells Dina he has a stash in his office. Heading to the office, Dina catches Sandra and Jerry having sex.
"Lovebirds": Having brought her birds to work, Dina talks to them in the Break Room as they squawk loudly. In private, Dina assures Sandra she won't tell Carol but Sandra's description of her sex with Jerry causes Dina to warn Elias that he'll need to clean up her vomit soon. After Garrett accidentally releases the birds, customers and staff panic, Sandra tries to stop the birds but they fly out the front door while Dina runs after them screaming. In the parking lot, as Dina calls after her birds in vain, Jonah tells Amy that Garrett let the birds out by mistake. Amy finds Dina putting up dozens of flyers about her missing birds and has a hard time listening to her blame herself for their escape. Seeing Dina take down the bird cages, Garrett tries to tell her the truth but when she suggests they might have flown to her apartment, he offers to go there with her. At Dina's, the birds haven't arrived and as Garrett calls for them out the window, Dina stops him. He tries to tell her the truth but touched that he seems to care a lot about her predicament, she plies him for sex which he reluctantly agrees to. Post-coitus, Dina happily munches on a sandwich while Garrett sits in a daze, still racked with guilt. Leaving the store, Amy and Jonah discuss where they're going for dinner. With no birds to take care of, Dina invites herself to dinner with them and bullies them into going to a vegan restaurant.
"Minor Crimes": After Glenn announces he's stepping down as manager, he hopes hopes Amy will replace him but is doubtful as the district manager Laurie doesn't like her. Amy tells Dina that Laurie already has a new manager and won't give her an interview. Dina points out that granting an interview is against company policy and once Laurie is confronted with this, she gives in. In the store, Amy tells Dina about her "interview" and Laurie introduces the new manager, her young son, Blaine, who immediately shows his immaturity. After Blaine shows Amy and Dina that he doesn't understand what inventory is, Dina tells Amy to complain about his hiring to corporate. When Amy reveals to the staff she could have been manager, Dina reveals that Amy caught Laurie snorting cocaine. After Amy blackmails Laurie and is made manager, Dina puts a poor picture of Amy as the store manager up on the wall and calls her "boss."
"Salary": On Amy's first day as manager, in Amy's office, Dina asks Amy for money to upgrade the store security system. Asking for Jonah's opinion, he advises waiting. When Amy accepts his advice, Dina glares at Jonah and sarcastically thanks him. Approaching Jonah, Dina threatens to get Amy to break up with him if he doesn't keep his opinions to himself when she's asking Amy for something. Jonah won't give in and dares her to try and break him and Amy up. Dina questions Jonah's suitable to be Amy's boyfriend which Amy dismisses. Dina tries to cause a problem between Amy and Jonah by saying him making less money than Amy is emasculating. With Dina, Amy sees Sandra having a tough time cleaning up vomit and offers to help. After an attractive woman, Joelle, offers sex to Jonah, he confronts Dina that she paid Joelle to seduce and record him having sex in order to give the recording to Amy. Dina critisizes Joelle's suitability for the job and tells her to help out in the store.
"Easter": In the Surveillance Office, Dina sees someone in a bunny costume on the monitor and yells for Amy. When Amy arrives, the bunny is gone from the monitor and switching feeds, Amy is surprised that the Break Room has a hidden camera in it. Questioning the legality of spying on the staff, she stops when she sees Mateo mimicking her. Learning there's an audio feed, she gives in and lets Dina turn it on. Dina sees the bunny in the store but loses it during a chase. Asking Sandra if she saw the bunny, Sandra is ignorant and doesn't think the bunny is a big deal. Dina believes the person in the costume could be a threat and insists Sandra call her on the walkie if she sees it. Dina makes a P.A. announcement that the bunny is dangerous and should be avoided. Dina continues to look for the bunny on the surveillance monitors. On the monitors, Dina sees the bunny in the store behind Sandra. Calling her on the walkie, Sandra pretends she doesn't see it. Later, Dina worries that she's going crazy as it seems she's the only one who has seen the bunny. Seeking comfort from Sandra, she doesn't provide it and says Dina might be losing it. Sandra leaves and Dina sees the bunny and closes her eyes.
"Quinceañera": At Emma's quinceañera, Dina's tight, low-cut dress results in a number of teenage boys staring at her breasts which makes Garrett question her wardrobe selection for the occasion. Dina tells Adam that Amy and Jonah didn't fool around when he was still married to Amy but then somewhat back-tracks. Garrett catches teenager Shane staring at Dina's breasts again and rebukes him. When Shane learns Garrett dated Dina, he asks several questions about her breasts which gets Garrett describing them in detail and finally offering to draw them. Garrett draws Dina's breasts for Shane while describing them. Shane's mother scolds Garrett and gives him the drawing of Dina's breasts which Dina recognizes as hers. She teases Garrett about being infatuated with her which he denies. Garrett's continued denials to Dina that he's obsessed with her results in Dina asking Shane to dance and openly trying to provoke jealousy in Garrett. Dina dances with Shane in a goofy, provocative manner, unsuccessfully trying to make Garrett jealous.
"Cloud Green": Amy announces what the store is doing for Earth Day and as the store's green ambassador, Jonah reads from a pamphlet which is very outdated. Marcus wonders if the goals in the pamphlet were reached which Dina finds weren't, bringing concerned sounds from everyone. In Amy's office, Dina warns Amy that Pastor Craig's booth could be used for religious purposes and encourages Amy to come down hard on Glenn, admitting that she'd enjoy watching that. Finding Craig in full sermon mode discouraging materialism to a group of customers, with Dina in tow, Amy tells Craig to stop. Saying Glenn gave him permission, Dina wants to get Glenn to cause more conflict. Discovering that Amy kicked Pastor Craig out of the store, Glenn is egged on by Dina who blames Amy and then destroys a cardboard stand-up of Craig. Dina approaches Glenn and fakes concern for his mood after being chewed out by Amy. Glenn barricades himself in Amy's office and over the P.A. system, reads from Pastor Craig's book. Amy, Jonah and Dina run to the office where Dina is pleased with Glenn's meltdown. Amy threatens to write Glenn up again but he sings a Christian song in defiance. Dina gets a battering ram.
"Scanners": Janet complains to Amy and Dina about the hours cut-back as it'll deny her son, Jackson, entry into an academic program. Uncomfortable dealing with the issue, Dina tells Amy she can blame her for the work schedule. Dina shuts down Sandra's and Marcus' appeals for more hours. Dina meets Jackson at Coffee & Bakery and flippantly tells him that he won't be getting into the academic program. Seeing his sadness, she tries to backtrack. Feeling guilt and experiencing back pain, Dina goes to Amy's office and asks if there's any way they can give staff more hours. Preeti begs her for more hours, saying she's going to lose her house, she's pregnant and finally showing a picture of her sick dog which gets to Dina. As Dina listens to Myrtle relate that without more hours, she won't be able to buy her medication and will die, Dina breaks down and says she'll find Myrtle some. Dina promises Janet, Sandra and Preeti more hours, to Amy's dismay. Laying on the floor in Amy's office, Dina challenges Amy to take back the staff's hours. Aghast, Amy refuses to and is convinced by Dina to relax and lay on the floor with her.
"CLOUD9FAIL": After Amy and Jonah secretly send tweets disparaging the store to get more hours from corporate, seeing Dina and Justine looking at more tweets, Amy and Jonah fake ignorance of them which Jonah almost blows. Dina finds Amy's lack of anger suspicious, so she kicks a bag which spills on the floor. Luanne from corporate investigates who sent the tweets so to get a confession, Dina lies that the guilty party won't be punished but Luanne says the employee will be fired. In the Surveillance Office, Luanne and Dina look at video to find a time match when staff were using their phones and the tweets were sent. However, many staff were using their phones so they can't find the culprit. As Luanne switches to video of the Break Room, Dina says the video there is before the tweets but she sees it was Garrett who released her beloved birds on Valentine's day, never to be seen again. Stunned, she excuses herself. Dina tells Garrett that she discovered he was responsible for letting her birds escape. Cheerfully reminding him that he didn't admit it and had sex with her just after, Garrett apologizes. Saying not to worry about it, she says she has something to show him. Outside at the loading dock, Dina has set fire to all of Garrett's sneakers. As he watches in grief, Dina whispers that she will never forgive him.
"Sandra's Fight": With staff signing union cards, in the Warehouse, Amy asks for Dina and Jonah's help in quietly stopping Sandra from speaking about unionizing which Jonah is uneasy with. In Break Room, discussion of unions involving Marcus, Justine, Sayid and others results in Dina shutting down the room. At Cloud 9 Headquarters, Jeff meets Amy and Dina in the lobby and tells them that VP Claudia Lankow is the person to impress. Dina effuses over the company's history display. In Chicago, Amy and Dina tell Claudia and the other executives that the union talk is only coming from Sandra, who is harmless. Told that the choice was to close their store or Bel-Ridge, Amy and Dina bad mouth Bel-Ridge. Dina returns from Cloud 9 Headquarters and describes it to Cheyenne and Mateo. She refuses to give Mateo pens she took while there.
"Employee Appreciation Day": As announces it's "Employee Appreciation Day", using a t-shirt cannon, Dina accidentally smashes the holographic Myrtle. Concerned that the staff are signing union cards, in the Break Room, Amy and Dina show the staff an anti-union video starring MC Cool Cloud. In the Stock Room, Glenn and Dina report that ICE has blocked all the exits. In the Warehouse, Dina doesn't think it's possible to have Mateo escape and points out that technically, he is breaking the law. After ICE agents arrive in the store and identify Mateo as an illegal, Dina, who is in the Surveillance Office, uses the monitors of the store's cameras to guide Amy, Cheyenne and Mateo away from the agents. Dina tries her best to guide Amy, Cheyenne and Mateo away from ICE but there's too many agents. Outside the store, Dina and the staff and customers watch as Mateo is driven away by ICE.