A heater malfunction results in a war between Amy and Marcus, Dina and Garrett get close.
Plot[]
On a cold winter's day, the store's heating malfunctions so it is incredibly hot. Garrett is giving announcements on the P.A. system and warns the customers that if they complain to him about the heat, he's gonna murder them. Dina argues with Garrett about his lack of professionalism until Amy breaks it up. In Glenn's Office, Glenn is on the phone trying to get corporate to address the heating problem as they control the store's systems. Corporate says their computers say the temperature is fine. Glenn complains and they put him on hold. In the store, Amy finds a pallet of yogurt leaking on the floor. She asks the new Warehouse supervisor Marcus if he can deal with it. Garrett enters Glenn's office to see how he's progressing fixing the heat problem. Glenn has turned on the AC in his office and Garrett notices how cool it is. He convinces Glenn to fix the problem on his own and Glenn leaves.
As Amy helps Dennis with his pants in the dressing rooms, Jonah brings in a customer who slipped on the leaking yogurt. Amy leaves to deal with it. Dina finds Garrett in Glenn's office and stays to enjoy the cold. Amy and Jonah enter the Warehouse to find out why Marcus didn't deal with the spill. His staff are really hot so Amy says she'll get one of her people to deal with it. As she's leaving, Marcus calls her a sourpuss and tells her to smile more which angers her. Amy announces on the P.A. system that the Warehouse staff are responsible for cleaning the spill. Mateo wants to clean up the spill but Amy forbids it. Jonah points out to Amy that the heat may be affecting people's judgment but she won't relent. Glenn and Cheyenne venture onto the store's roof to fix the heating problem. Cheyenne admires Glenn's handyman skills.
Dina and Garrett are enjoying the cool air in Glenn's office but get on each other's nerves until Garrett suggests they have sex. In the Warehouse, Jonah mediates the dispute between Amy and Marcus. Marcus apologies but calls women sensitive. Things escalate until Amy fires Marcus. Jonah points out both sides made mistakes but when Marcus puts Jonah down, he sides with Amy in firing Marcus. The Warehouse crew walks out to protest Marcus being fired leaving Amy's crew to unload a truck. Jonah reads the manual to unload but no one understands it. Brett opens the store's front doors to cool off. (♫ Jermaine Stewart - We Don't Have to Take Our Clothes Off ♫) Dina and Garrett finish having sex when Mateo knocks on the door asking for Glenn. Behind the closed door, they keep silent while Mateo reports that Jonah and Amy are going "cray-cray".
On the roof, Glenn and Cheyenne look at the complex control circuitry. Glenn tries using the interface but changes the language. At the loading dock, Amy's crew is making slow progress. Sandra gets trapped behind a wall of boxes with the scanner and breaks it, slowing things down further. Brett and security guard Sam open the front doors to cool off. (♫ Kool & the Gang - Fresh ♫) On the roof, Glenn is discouraged he failed to fix the heating problem. Cheyenne tries to cheer him up but fails. Glenn pronounces himself useless. Bored again, Dina and Garrett pass the time by having sex again. Amy is walking backwards carrying a large box with Jonah, slips and flies down a loading roller and hurts her arm. Dennis exits the dressing rooms and yells for help with his pants.
Amy and Jonah sit outside on loading bay. As they talk, both start feeling like themselves again and remember they fired Marcus. Cheyenne and Glenn talk about their mutual desire to travel and Glenn suggests they both just leave and go together. Cheyenne talks about her responsibilities but relents to cheer Glenn up. Dina and Garrett finish their second bout of sex when corporate takes Glenn's phone off hold. Dina fakes Glenn's voice as corporate reports the heating problem was caused by their computer and is now fixed. Dina and Garrett agree that they'll have sex but no relationship. At Coffee & Bakery, Amy and Jonah try to figure out how to get Marcus back when he returns and apologizes, blaming the heat. Amy cancels the firing and "warns" him. Back in the store, Glenn is talking about where he and Cheyenne will travel when she points out the store is cool and that Glenn must have fixed the problem. He feels useful again and slips in the spilt yogurt.
Cheyenne (correctly) tells Glenn that she heard spaghetti is served in some McDonald's in Asia. Glenn believes that Atlantis is a possible travel destination.
This is one of few episodes in which the Break Room does not appear.
Quotes[]
“But yeah, the Sturgises have always been builders. In fact, my ancestors built the ships that brought the very first African-Americans to this country.”— Glenn
Gallery[]
Video[]
Superstore - You Don't Tell Me When to Smile (Episode Highlight)
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