|"Grand Re-Opening": Two months after the tornado that destroyed Cloud 9 Store 1217, the store is being rebuilt. Glenn is addressing the staff in the store but is having a hard time as he is in the way of the construction workers. Glenn ponders why the tornado stopped when he prayed to Allah and what role Allah has compared to Jesus. He moves the staff through various places in the under construction store including the Break Room but each time is interrupted by noise, workers or other distractions. Finally, he finishes his talk outside, 20 minutes away from the store. As everyone starts the walk back to the store, Glenn launches into a morning cheer. In Glenn's Office, Glenn is on the phone with Jeff and is shocked to find out that the store opening is that day, not in a week's time. Jeff says he'll see Glenn at 3:00pm for the opening and that Howie Mandel will be appearing. He shares the email with Amy and Dina and they argue over whether the wording is clear or not. Glenn is berating Earl's work on stocking a shelf so in order to distract him, Amy asks how his speech for the store opening is going. Glenn didn't realize he needed to make one and he leaves in a huff. Glenn confides to Garrett that he's nervous about his speech which Garrett takes to mean that it's due to Glenn's high voice. Glenn looks confused until he listens to a recording of his voice with Amy and Jonah. He can't understand why his voice sounds high on the recording but they are interrupted by Dina who has found Minions costumes. In the parking lot, Glenn is testing the microphone with a voice modulator that makes his voice sound deeper. The opening is nigh but Dina says they need another hour so Glenn will have to stall. At the opening, Glenn makes a short, nervous speech so Jeff goes to cut the ribbon and let customers in the store. To stall, Glenn asks Howie to perform but he indicates he's only been paid to appear. Glenn says Jonah can stay at his house until Garrett takes pity on Jonah and offers his place.
"Brett Is Dead": After Brett's funeral, Glenn asks how Cheyenne and Mateo are and when Mateo responds negatively, he thinks they are mourning Brett and offers them a break to reflect. They both fake loss and speak of their relationship with Brett in order to get time off work. After Dina order everyone into the Storm Shelter, Glenn opens the door and apologies to the customers for the false alarm. In the Break Room, Mateo and Cheyenne are looking at their phones when Glenn enters. They fake sorrow and Glenn says he wants to write a tribute for Brett for the store newsletter. Since they indicated they knew him well, Glenn asks personal questions about Brett to which they make up answers. Amy can't dissuade Dina from fixating on getting supplies for the shelter so she goes to Glenn's Office and tells Glenn that Dina needs professional help. Glenn gathers the staff in the Break Room to address the anxiety Dina is having. However, since the company has no manual on dealing with tornadoes, he uses one that deals with workplace shootings but uses the word "tornado" instead of "gun" when reading the manual. After Brett's return, Amy and Glenn watch Brett bag items and she explains that he escaped the tornado by driving away in his car. The store emailed the wrong Brett so he never knew he was supposed to return to work.
"Part-Time Hires": Glenn welcomes Emma as a part-time worker with a video tribute and says he keeps copies of all photos employees have developed at the store. Everyone applauds and exits as Glenn also announces that Kelly has started working at the store. Emma shelves items in the wrong area and won't listen to Jonah so he follows Amy's direction and yells at Emma. Glenn interjects, yells at Jonah and tells him to stay away from Emma while she smiles behind Glenn's back. Amy shares her concerns about Emma with Glenn. He gets her to realize that Emma's churlish behaviour is normal for a teenager so Amy can go back to being strict with her. Much to her surprise, Glenn congratulates Kelly on a great first day. He then informs her that she won't be paid for the day as she didn't clock in.
"Workplace Bullying": At customer service, Garrett complains to Glenn about store security guard Ken, who slept in and missed the robbery. Glenn hates confrontation and is reluctant to fire him. In Glenn's Office, Glenn thinks that he's fired Ken but Ken thinks he's being asked to leave the office. Glenn can't believe it when he sees Ken at the front door and tells him he doesn't want him to be a security guard anymore. Ken takes this to mean he'll be a sales associate instead. In the store, Garrett sarcastically tells Glenn he's good at firing employees as they watch Ken manhandle a customer.
"Sal's Dead": In the Break Room, Glenn announces that the dead body found in the drywall was that of Sal, a creepy employee who hasn't been seen in a year. Glenn says Sal was drilling a hole in the drywall by the women's bathroom when his foot became caught in a cross-beam and he starved to death. He tells the staff to not disturb the body until the coroner arrives. Glenn has Jonah and Dina hang a sheet over the hole in the drywall where Sal's face can be seen. Glenn tugs at the sheet which results in Sal's body tearing the drywall and sticking out further. A group of customers is looking at Sal's corpse which they think is a dummy. Glenn tells them it is a real dead body but they don't believe him. Glenn has put signs around Sal indicating it's a real dead body. He announces on the P.A. system that customers should stay away as it is extremely disturbing but this attracts more customers who believe it is a Halloween display.
"Health Fund": In Glenn's Office, Glenn is on the phone with an automated attendant trying to get an appointment with a dermatologist as he has a mole on his "bathing suit area". In the Break Room, Glenn sits with Dina and Sandra and asks how Dina figured out her mole was cancerous. Dina offers to take a look at Glenn's mole. Due to the mole's location, Glenn refuses to let Dina look. But when she mentions that the longer he waits, the more doctors will have to cut out (while she is slicing an apple with a knife), Glenn becomes visibly worried. In his office, Glenn looks up "mole penis" on the internet and is shocked by the image results. Garrett comes into the office for his review so Glenn slams the monitor down and tells him to come back later. At the Pharmacy, Glenn has Tate examine the mole on his penis but Tate also drops his pants and won't examine Glenn until he looks at his penis. Reluctantly, Glenn does look and is shocked by what he sees. In Glenn's office, Glenn is behind a sheet with a hole in it and asks Dina to pretend that it isn't him when he sticks his penis through the hole. Glenn puts his penis through the hole but Dina can't see any mole since it is on the underside. She uses a pencil to lift it up. Dina doesn't know if the mole is cancerous and suggests sending a photo to her doctor. As she's taking a picture, Garrett returns for his review. He's stunned by what he sees and rolls away mumbling. Dina and Glenn are waiting for a call from Dina's doctor. Glenn regrets never having a biological child and realizes if he has penis cancer he may never have one. The doctor calls with good news much to Glenn's relief. Glenn thanks Dina who reminds him that she has a picture of his penis. After she leaves Glenn says he's going to have a baby.
"Christmas Eve": Dina catches Glenn finishing a nativity scene which Glenn tries to pass off as a "winter barn display". To get Glenn to admit the truth, Dina starts drop kicking the wise men but when she picks up Baby Jesus, Glenn grabs him in horror and admits the true nature of the display. As the staff are helping Glenn with Christmas lights, Mateo comments that Christmas is over-hyped which dismays Glenn. Glenn opines that Christmas is about looking back at the year's events which leads the staff to remember the many bad things that have happened. Glenn tries to get Mateo in the Christmas spirit by taking him to a hot cocoa station in the store but Mateo doesn't want any. Glenn is determined to show Mateo Christmas is more than fine and spots a soldier and a pregnant woman kissing. Believing this to be a magical moment, he asks about them and finds out the soldier accidentally shot a service animal and the baby may not be his. Mateo drags Glenn away as the couple argue. Glenn drags Mateo to see the child on Santa Garrett's lap and improve his Christmas spirit but they witness the end of Garrett and Jonah's argument punctuated with Jonah stomping off and kicking a giant candy cane. Glenn gets the store Christmas lights working and the dazzling display puts Mateo into the spirit.
"Viral Video": Glenn shows Garrett that a mass email he sent to the store's rewards (Blue Card) customers resulted in many being undeliverable which makes him suspect that Mateo is committing fraud in order to get the $1 sign-up bonus. In his office, Glenn asks Mateo if he made up rewards customers names which Mateo denies. Mateo reveals to Garrett that he has been creating fake Blue Card accounts. He creates a fake website for one of the fake customers to trick Glenn but Glenn recognizes the customer picture as a movie actor. Mateo has Jonah call the store pretending to be one of the fake Blue Card customers. Glenn takes the call thinking it is Mateo and insults him until Mateo appears beside Glenn. Glenn apologizes to Mateo for accusing him of signing up fake customers and offers to take him to lunch. As they are about to go to lunch in Glenn's car, Glenn mentions that the customer who called house is along the way to the restaurant so he'd like to drop by. Mateo calls Glenn's bluff. Glenn and Mateo arrive at the address of the fake customer's business which is a private residence. Even after a woman answers who knows nothing of the business, Mateo refuses to admit to his lie. Arriving back at the store, Mateo finally admits to Glenn he made up the customer and says he's sorry. When Glenn doesn't believe Mateo is repentant, Mateo asks what he as to do to prove it. Glenn says he needs to make a phone call. Glenn is seen immersing Mateo in a baptismal pool in Life's Works Church in order to forgive his sins.
"Golden Globes Party": At Amy's house for her Golden Globes Party, Glenn introduces his wife Jerusha to Amy who hugs Amy and tells her that people are usually happier after a divorce. She then presents Amy with a needlepoint of a hummingbird which she does for many people using an animal that represents their personality. Glenn mentions they need to leave early as they are trying to have a baby. Amy stops Glenn and his wife Jerusha from leaving by convincing Glenn to use her bedroom for sex. A dishevelled Glenn and Jerusha exit Amy's bedroom and make an excuse that they were fixing a table leg. Amy admits that the party is a bust and her life is in shambles. Glenn, Sandra and Jerusha encourage Amy with stories of others who are worse off than her. Amy says her goodbyes to everyone at the door and apologies. Glenn and Jerusha take the sheets from Amy's bed to wash.
"High Volume Store": In the Break Room, Glenn makes morning announcements which include a request for a surrogate mother because Jerusha can't have children due to an abnormal uterus. In his office, Glenn negotiates with a woman over the price to be his surrogate mother. Glenn realizes that the woman he's interviewing is a baby trafficker, not a surrogate. As Glenn tells his woes to Cheyenne, she accidentally volunteers to be the surrogate while encouraging Glenn. Glenn calls Jerusha with the good news. Glenn takes Cheyenne's picture for an embroidery Jerusha is making of her and as they talk Glenn realizes Cheyenne doesn't want to be his surrogate. He guesses that it's due to her husband Bo's objections which she lies is the reason. Bo arrives at the store so Glenn invites him and Cheyenne to meet in his office. Bo doesn't know that Glenn wants Cheyenne to be his surrogate but when he learns that Glenn will pay $20,000, he is on board. In Glenn's Office without Bo, Glenn goes over a pregnancy calendar with Cheyenne but when he realizes she doesn't want to be his surrogate he insults her so she'll quit. Dina tells Glenn the store won't be re-classified and sees he is depressed over not having a surrogate. He jokes with Dina about her being his surrogate. They insult each other but when Dina learns she'll make $20,000, she agrees and they shake hands warily.
"Angels and Mermaids": In the Break Room, Dina injects Glenn with saline as she believes that since she needs hormone injections to be his surrogate, Glenn has to suffer as well. In Glenn's Office, Glenn writes Dina a check and also asks her to sign a surrogacy agreement to which Dina takes offense but says she'll read. Dina brings Glenn many edits to the surrogate agreement which includes pictures of her privates which he throws away without looking at. In his office, Glenn has his lawyer Bruce look over Dina's demands which Bruce thinks is fine except for a few small details. Glenn introduces Dina to Bruce and assures her it is a friendly meeting. Bruce's talk to Dina is initially kind but then to Glenn's surprise he threatens litigation if Dina doesn't fulfill the agreement. Dina threatens Bruce back and leaves without signing the contract while Glenn tries unsuccessfully to calm both down. In the store, Glenn apologizes to Dina for Bruce's behaviour but she indicates that she'll be having sex with Marcus (much to his delighted surprise) and so might become pregnant. In the Break Room, Marcus is trying to understand the rules for having sex with Dina but she indicates that it was just a negotiation tactic with Glenn which leaves Marcus confused. Glenn arrives with Sandra who he says is his new surrogate. Dina gets frisky with Marcus while Glenn threatens to give Sandra a hormone shot all in front of Mateo who's had enough. He gets Glenn and Dina to make up leaving Marcus and Sandra feeling used and staring at each other.
"Groundhog Day": Glenn shows a picture of the embryo implanted in Dina to Jonah and Garrett which Garrett thinks looks like Elias. When Glenn sees Dina is working (against doctor's orders), he brings her to the garden center and makes her relax in a lounging chair over her protests. Glenn asks for a volunteer to be assistant manager for the day. Glenn is happy that Dina is relaxing but when he suggests Dina can do light work, she asks for more rest and for him to get her a complicated snack. Early the next day, Glenn enters the store to find Dina asleep on a couch in a costume. He's glad she's rested but when he tells her it's going to be a busy day and to get up, she fakes having pregnancy symptoms so Glenn tells her to rest. Over his protests, Glenn tells Garrett he is once again acting assistant manager and that Jonah and Kelly will do announcements. Glenn runs off to take care of Dina's birds. Glenn gives Dina a foot massage which makes him uncomfortable.
"Video Game Release": As Dina announces the release of a new video game "Barbarians Gate 3", Glenn wonders what happened to innocent video games absent of violence but the staff point out flaws in the games he mentions. Glenn and Sandra can't get the gamers to clear an aisle so Dina yells at the gamers and they comply. She then calls Glenn and Sandra useless. In the Stock Room, Glenn convinces Sandra that they should stop being doormats. Glenn and Sandra emerge from the Stock Room and begin berating customers for breaking minor rules. A nursing mother is sitting in a display area which forbids sitting and they make her leave much to her anger. Glenn and Sandra find the breastfeeding mother has brought many others to the store to stage a protest. In the Break Room, Glenn discusses the "nurse-in" with the staff. Dina wonders why the protest is occurring since the store allows breastfeeding to which Glenn lies he doesn't know and shuts down Sandra from revealing their earlier confrontation. A mother yells at Glenn that breastfeeding shouldn't be allowed in the store. Glenn and Sandra unsuccessfully plead with the breastfeeding mothers to move. Dina finds them pathetic and says she can't believe she's having Glenn's baby. Glenn looks shocked which surprises Dina since she texted Glenn that the impregnation worked. She then realizes that she texted the wrong Glenn. Glenn is overjoyed and gets teary while the mothers look on in confusion.
"Safety Training": Glenn discovers the mess from the fallen sign and as Kelly is about to admit to it being her fault, Amy takes responsibility. Glenn is surprised and tells Amy to clean the mess up. As Amy is about to re-hang the signs on a scissor lift, Glenn assigns Sandra to work with Amy and downplays the reasons why. Glenn gathers staff who have had accidents (which include Amy) for safety training. The staff wear orange trainee vests and Glenn takes them through the basics of mopping in the middle of the store. In the Warehouse, Glenn instructs staff on how to lift boxes. In the Break Room, Glenn watches Dina accidentally show the video of Amy kissing Jonah when the tornado hit the store.
"Amnesty": In Glenn's Office, Glenn can't believe Amy and Jonah kissed as he considered them good people and compares their actions to adultery. Dina tells Glenn that people are monsters and that he'd be shocked what they would admit to doing if the threat of punishment was removed. To prove her point, in the Break Room, Dina and Glenn announce that a staff member has committed a fireable offence and if the person comes forward, total amnesty will be given. A customer approaches Glenn and Dina complaining that no one is working cash. To Dina's delight, they find a mob of staff outside Glenn's Office waiting to confess offences. Glenn and Dina listen to confessions from Carol, Corey, Isaac, Mateo, Myrtle and Sandra. In the Break Room, Glenn introduces Pastor Craig to deal with the souls of the staff. Pastor Craig finishes his session which Glenn is disappointed with. Dina tells Glenn that destroying his world view has been the highlight of her year. Glenn asks Garrett if he committed any offences and when Garrett admits to none, Glenn calls him good and kisses him on the head. Dina finds Glenn's ability to delude himself impressive.
"Target": A going away party is held in the Break Room for Jeff. Glenn reminisces a bland story about Jeff and mentions to Jeff that the café is popular with the unemployed but Jeff says he's a manager at a Target store. He kids with Glenn about being the competition and they play fight until Glenn accidentally punches Jeff in the throat. In the store, Glenn tells Amy, Justine and Mateo he's worried as Jeff knows all the store's secrets and will be stiff competition. Garrett enters Glenn's Office and asks Glenn for a raise but Glenn is so worried about Target that he rebuffs Garrett. Garrett lies that Jeff offered him more money to work at Target so Glenn calls Jeff and leaves an angry voice mail that they need to meet. In Glenn's Office, Glenn tells Jeff that they need to agree to not "pooch" (poach) each other's staff. Jeff agrees but Glenn still takes offence and continually sprays Jeff with water from a squirt bottle. Incensed, Jeff leaves and tries to poach Glenn's staff. Glenn tries to sing over Jeff's speech and gloats that Jeff can't poach Garrett. Glenn announces that Jeff is banned from the store and starts pushing the ladder towards the exit. Glenn and Garrett visit the Target Jeff said he works at intent on poaching staff. Glenn is impressed with the store. Glenn and Garrett try to poach a number of Target employees. Glenn forces business cards on numerous staff, relates the store's romances and hates and deludes himself that the Target staff are poached. They approach a staff member from behind adjusting a baby stroller and Glenn screams when Cheyenne turns around. At Target, while eating popcorn, Glenn commiserates with Garrett that they work at an inferior store. Owen, a Target employee, tells them they can't eat on store display furniture but Cheyenne explains that they are her friends. Owen's heard Cheyenne speak of Glenn but not Garrett.
"District Manager": In the Break Room, Glenn nervously announces the impending arrival of the new district manager, Laurie, points out she's a woman and asks the staff to not act weird. She arrives and Glenn introduces her like she's a queen. In Glenn's Office, Dina confirms with Glenn that they should keep her pregnancy a secret as Dina believes that some bosses don't like "preggos". Glenn tries to convince Laurie to not fire Myrtle without success. Glenn wants to wait until end of day to tell Myrtle and in the meantime, to show her a perfect day. Glenn asks Myrtle what her perfect day at the store would be until Garrett interrupts. At the café, Glenn introduces TV weatherman Skipper Sailes to Myrtle who Glenn mistakenly thinks is Myrtle's favorite weatherman. Myrtle says another weatherman is her favorite and leaves. In the parking lot, Glenn discovers that Myrtle always wanted to drive a Cloud 9 Delivery Truck so he gets her into the driver's seat of one. In the parking lot, Glenn and Marcus watch Myrtle crash the truck into Glenn's SUV. Leaving the store, Amy curses about Laurie to Jonah. They see the delivery truck on its side and Myrtle shouts it was her best day ever. Glenn tells Myrtle she's fired and keeps chanting "best day".
"Local Vendors Day": At the store front, Glenn announces "Local Vendors Day", where small business owners can set up shop in the store. He remarks on a vendor selling needlepoint who Dina points out is Glenn's wife Jerusha. Not wanting to show bias towards her, Glenn denies she's his wife. Jerusha goes along with the ruse and Glenn calls her a "beautiful stranger". The staff start to kid Glenn that he has an open marriage and when it's explained to him what this means, they jokingly threaten to tattle to her that he's cheating resulting in Glenn shouting at Jerusha to not answer her phone. Glenn notices Jerusha isn't selling much so he tells several staff at the café, especially Sandra, they should buy one of her items. They are reluctant but he pressures them until they go over. Glenn asks some staff if he's pressured them to buy things. Sandra, Kelly and Justine all recall past events that led to hardship due to Glenn's pressuring. He vows to never pressure them again. Jerusha's sales plummet requiring Glenn to comfort her. He promises that sales will pick up. Glenn secretly gives a customer $200 to buy items from Jerusha but the customer goes to the wrong table. In the Break Room, Glenn asks the staff "as a pal" if anyone wants to buy something from Jerusha. Everyone turns him down flatly. Glenn yells that everyone has to buy something or he'll fire them. Everyone leaves in a rush except Sandra who tries to finish her lunch which Glenn throws in the garbage. Jerusha has sold all her items and she exits the store with Glenn's admiration. All the staff are seen wearing her hats and scarves.
"Lottery": In the Break Room, Glenn announces that the Missouri Lottery jackpot is the most it has been in 20 years. While stocking a toilet aid, Amy nervously tries to ask Glenn for a raise but is interrupted by a customer with a question on the aid. Amy blurts out that she wants a raise. Glenn tells her that only Laurie can give raises. In the Break Room, Glenn gives a Cloud 9 personal budgeting session to the staff. Amy asks why the company can't just pay everyone more. Glenn responds with Cloud 9 advice on the use of social services. A huge line-up of lottery players has formed in front of Garrett. Glenn discovers Myrtle in the line-up. She tells Glenn that her new job is collecting cans for which she has to get up at 3:00am. He offers her $30 for the cans and she hopes she wins the lottery as she's living in a motel and running out of money.
"Gender Reveal": At the obstetrician's office, Glenn and Jerusha marvel at the ultrasound of the baby Dina is carrying for them. In the Break Room, Glenn and Jerusha show the ultrasound to the staff. Glenn has the sex of the baby in an envelope and is about to open it but the staff have various ideas how the gender should be revealed. In his office, Glenn is tempted to open the envelope so he gives it to Garrett with orders not to tell him the contents. After watching a horrible video of an animal birth, Dina tells Amy and Glenn that she doesn't want to carry the baby anymore. In Glenn's Office, she panics and offers inane ideas of how to rid herself of the baby including an analogy of the baby to garbage which distresses Glenn. In the store, Glenn asks Amy for advice on baby gifts for the party which pushes Amy's anxiety over the edge about her recently discovered pregnancy. At the gender reveal party, Glenn starts to make an announcement but Jerusha notices Dina is absent, much to Garrett's relief so Glenn postpones the reveal. Glenn gets impatient and cuts the cake. Everyone is disappointed that the filling doesn't reveal the baby gender. Sandra says Garrett was supposed to take care of the reveal but when Glenn questions him, Garrett admonishes everyone for defining the baby by its sex.
"Aftermath": In the Break Room, Glenn gives morning announcements and puts Amy on the spot when he mentions Mother's Day is coming up. In Glenn's Office, Dina and Glenn are giving a quarterly report by phone and learn that the store is on the short list to host a town hall with Cloud 9's CEO since they survived a tornado. They are asked for a staff photo and interrupt Garrett making an announcement about a missing child to tell all staff to meet at the store front for a group photo. Outside at the store front, Glenn makes Sandra take the staff photo and she complains that she does it every year. Glenn asks everyone to put their arms around each other and has to force Jonah to hold Amy. In the Photo Lab, Dina, Garrett and Glenn look at the group photo. Dina and Glenn decide that a staff video is needed which Garrett thinks is excessive. Glenn over-rides Garrett's concerns and gets a rare compliment from Dina. Filming begins with Cheyenne who isn't convincing when she recalls how she thought she was going to die during the tornado. Filming continues with Mateo who Glenn says is being too dramatic. He then gives a convincing performance which moves Glenn but the camera is turned off. At a store TV, Glenn introduces the staff video and Dina pretends she's at a premiere on the runway. During the video, Dina and Glenn say they got through the tornado like a family and Dina tolerates Glenn putting his arm around her shoulder.
"Town Hall": In the Break Room, Laurie goes over the agenda for the town hall which includes Glenn speaking and live streaming to every Cloud 9 store in the world which concerns Glenn. Garrett catches Glenn worrying about speaking at the town hall and wolfing down antacids. As they do the math on how many people could be watching, Glenn's anxiety increases. Laurie introduces Glenn to Neil, Cloud 9's CEO. Glenn is extremely nervous and stammers inappropriate comments on an employee at the store who is also named Glenn. The town hall starts with Neil introducing Glenn and is seen in Cloud 9 stores around the world. Glenn joins Neil on stage but as he launches into his speech, a fart is heard. Total silence envelopes the town hall while the staff stifle laughs and the global viewers watch. Neil takes the mic from Glenn who blames the fart on Neil. They argue about who is the culprit is until Neil dismisses Glenn from the stage. After Jeff betrays the staff, Glenn approaches them and insults Jeff and Neil.