Jonah refuses to sell to guns anyone he deems suspicious, Glenn buys the store's entire stock of morning-after pills, Mateo and Dina hunt down a crow that scares Garrett.
In the Break Room, Amy is handing out shift assignments and Jonah gets the gun counter. He morally objects to the assignment which prompts a number of other staff to want out of theirs. Glenn sympathizes with Jonah's position as he has a moral objection to the morning-after pill which to his shock, he finds the store sells. Amy doesn't change the shift assignments. In the store, a crow flies in through the open front door. Jonah catches Amy buying lots of frozen pizzas for the weekend as her husband Adam will be taking her daughter Emma on a camping trip. Jonah invites her to watch basketball with him and Garrett but she is looking forward to watching movies alone.
Garrett is making an announcement on the P.A. system when the crow frightens him. At the gun counter, Jonah serves his first customer but is very uncomfortable, drops a pistol and ammo, screams "gun!" and ducks for cover. The crow is now at the Pharmacy where Glenn tries to see if Tate has a moral objection to selling the morning-after pill. Tate loves the pill and won't stop selling them. Dina, who keeps birds as pets, tries to get details of the crow from Garrett. Mateo and Garrett want to kill it but she convinces them they'll get it out of the store safely. The crow knocks over a Kyle the Cloud 9 Cloud stand-up. (♫ Bob Marley - Three Little Birds ♫)
Jonah's next customer is a deranged man. He seeks advice from Amy and as they watch him talk to a mannequin, she agrees he shouldn't get a gun. The crow is now at the gun counter. A very calm man Mike asks to see a bolt-action rifle which Jonah is about to give him until he learns Mike has just been laid off. He denies him service even though Mike seems to have no intention of taking action against his former workplace. In an aisle, Dina and Mateo try to throw a tarp over the crow but argue over how fast they need to run so the crow gets away. At the Pharmacy, a young woman Michelle and her boyfriend are buying the morning-after pill when they are interrupted by Glenn. He tries to guilt them by showing pictures of his kids but can't get his phone to work. Glenn cuts in front of them and buys all the pills.
As Amy agrees to clean-up vomit for Sandra, she gets a call from Adam. He won't be able to take Emma camping, ruining Amy's weekend. Mateo pours a trail of bird seed leading out of the store in hopes the crow will exit. Unfortunately, this attracts a murder of crows who fly into the store. Tate rings Glenn's pill purchase up which is very pricey. Glenn says he can't afford it and wants to return them. Tate refuses as it's illegal. Mike complains to Amy about Jonah. Amy tries to get Jonah to be more reasonable in dealing with the customers but he refuses. This combined with Adam backing out of the camping trip is pushing Amy to the brink. The crow at the gun counter flies away and poops on Amy. A murder of crows is perched on three mannequins. (♫ Mr. Mister - Broken Wings ♫)
Glenn approaches Michelle and her boyfriend and offers to sell them his morning-after pills. Jonah refuses to sell to another customer who says he's calling the NRA. Garrett finds out from Jonah that he is in part refusing service to get back at Amy for assigning him to the gun counter. Glenn approaches a woman who is looking at condoms and offers to sell her some pills. While doing so, a large group of protesters with guns enters the store. In the Break Room, Dina explains the situation and everyone blames Jonah for denying so many people service at the gun counter. He blames Amy and as they start to argue, everyone groans. Mateo says they should "bang" already and Garrett supports him. Glenn asks anyone who is planning to have sex to see him and Garrett is concerned that everyone has forgotten about the crows. Myrtle feeds the crows. (♫ Barry Manilow - Can't Smile Without You ♫)
On the P.A. system, Dina asks everyone to be quiet while she makes bird calls to scare away the crows. A number of crows descend towards Garrett so he hides in a tent but there is one inside already that he battles with. A woman with a rifle buys baby clothes. (♫ The Supremes - Baby Love ♫) At the store front, the customer who threatened to call the NRA is standing on a check-out counter and speaking to the NRA protesters. He decries Jonah's actions which prompts Jonah to also stand on a check-out counter and defend his right to free speech. The two start to argue and Amy finally boils over. Encouraged by a protester, she climbs on a counter. She tells both of them that they are acting like children and need to accept that not everything will go their way.
Amy then reveals that her weekend plans were spoiled and it's pointed out that she's throwing a fit. Glenn also climbs on a counter to talk about morality as a crow flies over his head which prompts the protesters to target the crow which Dina stops. Later, Garrett is having fries when a crow lands on the table and starts eating them. He's startled but starts to like the crow. Feeling bad that Amy's weekend was spoiled, Jonah offers to work the gun counter properly. Amy realizes his offer is because he feels sorry for her so she doesn't want him to work the counter and they start arguing. As Garrett is talking to the crow, Dina captures it in a bag and tells Mateo to "take care of it". Mateo whacks the bag on the ground several times and hands the bag to Dina who is shocked. Glenn has set up a stand and is selling the morning-after pills on sale.
Amy gets the opportunity to meet her childhood idol; Glenn struggles to balance his excessive patriotism; Jonah discovers a secret about Mateo's past; Dina works to create a memorable closing ceremony. (Viewers: 9.67 million)
A full-fledged strike ensues when a group of Cloud 9 employees walk off the job to protest the firing of Glenn. Jonah tries to help Amy negotiate with corporate; Garrett meets a gorgeous woman on the picket line. (Viewers: 5.45 million)
A workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss; Jonah tries to help Dina win over the co-workers she betrayed in the strike. (Viewers: 4.39 million)
When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees; Amy and Jonah challenge each other to a series of dares; Cheyenne annoys Garrett and Sandra with her baby talk. (Viewers: 4.39 million)
Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina when she refuses to adjust his time card. (Viewers: 4.18 million)
After an apparent theft, Dina launches a store-wide investigation interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett tries to defend himself in Dina's theft probe. (Viewers: 4.21 million)
The staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne discover a lucrative Black Friday side business. (Viewers: 3.79 million)
Amy walks away with a huge wad of cash from the lost and found bin and is pressured to spend the money various ways; Dina and Garrett deal with their fling; Glenn tries to stave off staff depression. (Viewers: 4.43 million)
Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch". Jonah and Garrett invent a game to pass the time, tricking Glenn and Mateo in the process. Cheyenne helps Amy take a fearless step with a dramatic new look. (Viewers: 3.99 million)
A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina would like; Mateo begins to unravel as Sandra's relationship with Jeff takes a new turn. (Viewers: 3.54 million)
Amy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on the store's Wellness Fair; Dina tries to prove Amy faked being sick; many relationship secrets are revealed. (Viewers: 3.51 million)
Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Glenn desperately wants to win the new Cloud 9 Integrity Award but starts to worry that Garrett has a better chance of winning. Dina tries to take advantage of Mateo's relationship with Jeff to fix problems in the store and Cheyenne gets caught up in Glenn's self-serving campaign. (Viewers: 4.17 million)
When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate over their relationship. (Viewers: 4.15 million)
Glenn invites all of his kids to the store causing disorder among the employees. Jonah develops a romantic interest in Glenn's 25-year-old daughter, and Amy gets caught in the middle. Garrett, Dina and Cheyenne struggle to keep track of one of the toddlers and Mateo tricks the kids into working for him as he grapples with life after Jeff. (Viewers: 3.08 million)
Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Jonah goes out of his way to befriend Glenn in hopes of gaining his approval in dating his daughter. Cheyenne's fiancé Bo starts working at the store for some fast cash, taking advantage of Dina and Mateo's store knowledge. (Viewers: 3.15 million)
It's Cheyenne and Bo's dream wedding, but not everything goes according to plan. Relationships unravel as Amy and Jonah confront their feelings. Glenn tries to change Jeff's mind after learning of upcoming layoffs, Dina talks her way into the wedding party and Mateo dodges Jeff throughout the wedding. (Viewers: 2.77 million)
Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms alliances to keep his job. A tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable groups. (Viewers: 2.91 million)