In the Break Room, Glenn gets the staff's hopes up by waving a wad of money and then tells them cash is all they can accept at the store that day as the computer system is down. Dina notices Amy is absent and when staff speculate why, Glenn says it's for personal reasons. As they guess the reason, Glenn corrects them and finally spills that she's in marriage counselling. Amy arrives late and gives an excuse to a silent room. Cheyenne starts laughing nervously and Amy guesses that everyone knows about her counselling. After the meeting, both Jonah and Sandra try to comfort Amy which she doesn't want.
Having heard about Amy's marriage counselling, Carol calls Amy's husband Adam and leaves a voice mail even though she has no relationship with him. Dina catches Amy in the Break Room and invites her to a ladies' lunch which Amy refuses. At customer service, several employees are discussing Amy's situation and Marcus indicates that if Amy's marriage ends, he has "dibs" on her which Jonah protests as offensive. Business at the store is very slow (due to cash only) so Garrett and Jonah starts shooting a muffin wrapped in tape into shopping baskets and carts. As Amy and Sandra are loading a dresser into a delivery truck, Dina closes the door on them and kidnaps Amy for a ladies' lunch.
The restaurant Dina has chosen for Amy's lunch is The Charhouse, a very old school steakhouse. Cheyenne, Sandra, Carol, Justine and Myrtle also come. Dina lays down ground rules for conversation and as they order drinks, Amy makes it apparent she's in a hurry to end lunch. Jonah and Garrett develop their "taped muffin" game and hit Mateo with the muffin. He tattles to Glenn but they get them both interested in the game which now includes blockers and banking shots off mannequins. At the lunch, Amy asks how Cheyenne's relationship is with Bo and about Sandra's (fake) relationship with Jeff Sutin. Sandra tells some very convincing relationship details that captivates everyone.
The taped muffin game has now turned into a running, full contact game with improvised equipment. Glenn scores a basket and Marcus teases Jonah about liking Amy which becomes confrontational. (♫ Wiz Khalifa – We Dem Boyz ♫) At lunch, Amy wants to leave and says the lunch is depressing and awkward. Dina is discouraged and admits this is the first time she's tried to organize such a lunch. Amy feels guilty, comes around and asks the waiter for another round of drinks. Getting drunk, the ladies play a game of "Kill, Bang, Marry". Dina admits she had sex with Garrett but the ladies think it is a big joke. At the taped muffin game, Don pushes Mateo into Glenn who crashes into a glass table which gives him a concussion.
At the lunch, Sandra goes to the bar to get a drink but is ignored by the bartender. A man named Jerry tries to help get her service and then offers her the seat next to him. Amy talks about her marriage and is hopeful it will work out. However, she admits she is not good at change – she's had the same hair style since high school. The taped muffin game comes to a conclusion with a single jump shot playoff to decide which team will win. The shooters are Jonah and Marcus who tells Jonah that the winner gets Amy. Jonah loses and yells at Marcus that no one gets Amy. Jerry and Sandra really hit it off until Carol interrupts them and mentions Sandra's (fake) boyfriend Jeff. Sandra walks away crushed and Carol moves in on Jerry. The ladies sans Myrtle are on stage jumping and singing karaoke. Sandra is barely moving and looks sadly at Carol dancing with Jerry. (♫ Simple Minds – Don’t You Forget About Me ♫)
Cheyenne and Amy walk into the store a bit drunk and notice the mess from the taped muffin game. Marcus approaches Amy and while leering at her says he'll be around. A drunk Dina and a concussed Glenn have an inane conversation. Jonah warns Amy that she might hear something about him wanting to "win" her and that it's not the case. When he finds out she is drunk he rebukes her and says she should go home. Myrtle enjoys a hot dog at the deli after just eating a huge steak. (♫ Isley Brothers – Who’s That Lady ♫) Instead of going home, Amy and Cheyenne go to the beauty counter where Cheyenne gives her a hair trim. Amy takes the scissors and cuts a big chunk from her own hair much to Cheyenne's surprise and delight.
Shut up Sandra!: As Amy and Sandra are loading a dresser into a Cloud 9 truck, Amy wonders why they have to do it. Sandra indicates that Dina told her to and when she asked why, Dina told her to shut up. Dina then surprises them both, tells Sandra to shut up and locks them in the back of the truck.
Amy gets the opportunity to meet her childhood idol; Glenn struggles to balance his excessive patriotism; Jonah discovers a secret about Mateo's past; Dina works to create a memorable closing ceremony. (Viewers: 9.67 million)
A full-fledged strike ensues when a group of Cloud 9 employees walk off the job to protest the firing of Glenn. Jonah tries to help Amy negotiate with corporate; Garrett meets a gorgeous woman on the picket line. (Viewers: 5.45 million)
A workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss; Jonah tries to help Dina win over the co-workers she betrayed in the strike. (Viewers: 4.39 million)
When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees; Amy and Jonah challenge each other to a series of dares; Cheyenne annoys Garrett and Sandra with her baby talk. (Viewers: 4.39 million)
Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina when she refuses to adjust his time card. (Viewers: 4.18 million)
After an apparent theft, Dina launches a store-wide investigation interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett tries to defend himself in Dina's theft probe. (Viewers: 4.21 million)
The staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne discover a lucrative Black Friday side business. (Viewers: 3.79 million)
Amy walks away with a huge wad of cash from the lost and found bin and is pressured to spend the money various ways; Dina and Garrett deal with their fling; Glenn tries to stave off staff depression. (Viewers: 4.43 million)
Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch". Jonah and Garrett invent a game to pass the time, tricking Glenn and Mateo in the process. Cheyenne helps Amy take a fearless step with a dramatic new look. (Viewers: 3.99 million)
A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina would like; Mateo begins to unravel as Sandra's relationship with Jeff takes a new turn. (Viewers: 3.54 million)
Amy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on the store's Wellness Fair; Dina tries to prove Amy faked being sick; many relationship secrets are revealed. (Viewers: 3.51 million)
Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Glenn desperately wants to win the new Cloud 9 Integrity Award but starts to worry that Garrett has a better chance of winning. Dina tries to take advantage of Mateo's relationship with Jeff to fix problems in the store and Cheyenne gets caught up in Glenn's self-serving campaign. (Viewers: 4.17 million)
When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate over their relationship. (Viewers: 4.15 million)
Glenn invites all of his kids to the store causing disorder among the employees. Jonah develops a romantic interest in Glenn's 25-year-old daughter, and Amy gets caught in the middle. Garrett, Dina and Cheyenne struggle to keep track of one of the toddlers and Mateo tricks the kids into working for him as he grapples with life after Jeff. (Viewers: 3.08 million)
Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Jonah goes out of his way to befriend Glenn in hopes of gaining his approval in dating his daughter. Cheyenne's fiancé Bo starts working at the store for some fast cash, taking advantage of Dina and Mateo's store knowledge. (Viewers: 3.15 million)
It's Cheyenne and Bo's dream wedding, but not everything goes according to plan. Relationships unravel as Amy and Jonah confront their feelings. Glenn tries to change Jeff's mind after learning of upcoming layoffs, Dina talks her way into the wedding party and Mateo dodges Jeff throughout the wedding. (Viewers: 2.77 million)
Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms alliances to keep his job. A tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable groups. (Viewers: 2.91 million)
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