The employees hold a draw from the lost and found, Amy and Jonah find cash, Dina irks Garrett over their hook-up and Glenn tries to stave off staff depression.
In the Break Room, the staff are grumbling about the room's state of disrepair while Dina reads a memo from corporate on seasonal depression. In the Stock Room, Dina tells Garrett that he's acting weird around her since they had sex. She has no interest in pursuing a relationship, neither does he but she doesn't believe him. Ted finds a sign from the strike buried in the snow. In the Warehouse, the staff are gathered around the lost and found bin. (♫ Fitz and the Tantrums - HandClap ♫) With eyes closed, they each draw one item to keep while the rest cheer. Interesting items are common such as Sandra drawing a pair of dentures. At the Pharmacy, Glenn seeks advice from Tate on seasonal depression as he's concerned for the staff. Glenn is shocked to learn that about 20 of them take anti-depressants. He plans to combat this with laughter.
The draw continues with Cheyenne and Garrett drawing items. Mateo draws old cargo shorts which he is disgusted by. Jonah, Myrtle, Heather, Chris and Dina all draw with Dina getting an item Cheyenne wanted. Amy draws a beautiful leather jacket which Mateo clearly wants so she trades it for the cargo shorts. A woman grabs the wrong child and walks away. (♫ Kim Wilde – Kids in America ♫) Glenn approaches Cheyenne who is sad about the lost and found draw. He tries to cheer her up by making a balloon animal but the balloon snaps into her eye and she runs away crying. Garrett asks Dina for a shift change and again, she thinks he's trying to avoid her. Amy is on the phone arguing with her husband Adam when Jonah models the cargo pants for her in an amusing fashion.
Jonah starts to empty the pockets joking that the items are Amy's. After finding a joint, escort flyers, dip and a receipt, they are surprised to pull out a wad of cash. Glenn sprays silly string on Mateo which ruins the leather jacket from the draw. Initially, Amy wants to spend the money on necessities for her family until Jonah convinces her to pamper herself. Glenn dances for Garrett which starts him grinning. (♫ Geoffrey Gascoyne – Chirpy Charleston ♫) Dina can't see Glenn and thinks Garrett is grinning at her. She walks away in disgust which depresses Garrett and sends Glenn dancing faster. Amy decides to go to a spa but already gave Cheyenne $80 for diapers. In the Break Room, Cheyenne tells all the staff about Amy’s find. Glenn tries to cheer up Dina with a monkey puppet but Dina's harsh criticism ends up depressing him.
Amy and Jonah enter the Break Room to be greeted by everyone wanting to know about the money. Jonah lists the items they found in the cargo shorts and Sandra asks about the ice tea that was listed on the receipt. Mateo yells at her and she leaves. The staff have selfish spending suggestions until Jonah says the decision is Amy's. Everyone looks at her expectantly and she agrees with one of the asks – to spend the money upgrading the Break Room which disappoints Jonah. In the dressing room, Garrett tries to explain why he was grinning earlier but it makes the situation worse so that Dina thinks he's obsessed with her. Amy and a few staff are shopping for items for the Break Room and Jonah is trying to make her feel bad for not being selfish. He makes several very unnecessary purchases to get Amy to stop trying to appease everyone. Containers of cheese and bleach that look alike are mixed up. (♫ The Edgar Winter Group – Free Ride ♫)
At customer service, Tate talks to Garrett when Dina walks by. Garrett forces a rhyme greeting which comes off weird, causing both Dina and Tate to leave. A customer asks for help from Amy and she realizes the there are no employees on the floor. They are all in the made-over Break Room which is now dimly lit with relaxing music, massage chairs and other conveniences. Dressed as a mime, Glenn finds Jonah stocking shelves and performs an act. Jonah tops Glenn's act and when a child who is watching cheers, it angers Glenn. A child smashes plates. (♫ Kool and the Gang – Get Down On It ♫) In the Break Room, Tate hogs the relaxation chair which Amy wants to use. She finally snaps and threatens to pull him out by his hair plugs. Amy sits in the chair and is just starting to relax when Sandra enters and announces that she's found the owner of the cargo shorts and the money.
Sandra introduces Stuart who she found with information on the receipt and her incredible memory. Stuart works with his church counselling at risk youth and had saved the money for a trip for them. He is able to detail the questionable items in the shorts which he had taken from the teens. The money having been given to Stuart, the Break Room items are returned and it is back to normal which depresses everyone. Sandra says her birthday is Friday which brings icy glares. Garrett confronts Dina on the floor and begins a tirade that he is normal and she is weird. After a crowd has gathered he knows he's come off as the crazy one and leaves. In the Warehouse, Amy is doing inventory when Glenn enters dressed in a one-man band outfit. Glenn is discouraged that he's tried to cheer the staff up but can't. She confides the troubled state of her marriage to him which she finds helpful and it cheers her up.
Amy gets the opportunity to meet her childhood idol; Glenn struggles to balance his excessive patriotism; Jonah discovers a secret about Mateo's past; Dina works to create a memorable closing ceremony. (Viewers: 9.67 million)
A full-fledged strike ensues when a group of Cloud 9 employees walk off the job to protest the firing of Glenn. Jonah tries to help Amy negotiate with corporate; Garrett meets a gorgeous woman on the picket line. (Viewers: 5.45 million)
A workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss; Jonah tries to help Dina win over the co-workers she betrayed in the strike. (Viewers: 4.39 million)
When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees; Amy and Jonah challenge each other to a series of dares; Cheyenne annoys Garrett and Sandra with her baby talk. (Viewers: 4.39 million)
Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina when she refuses to adjust his time card. (Viewers: 4.18 million)
After an apparent theft, Dina launches a store-wide investigation interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett tries to defend himself in Dina's theft probe. (Viewers: 4.21 million)
The staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne discover a lucrative Black Friday side business. (Viewers: 3.79 million)
Amy walks away with a huge wad of cash from the lost and found bin and is pressured to spend the money various ways; Dina and Garrett deal with their fling; Glenn tries to stave off staff depression. (Viewers: 4.43 million)
Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch". Jonah and Garrett invent a game to pass the time, tricking Glenn and Mateo in the process. Cheyenne helps Amy take a fearless step with a dramatic new look. (Viewers: 3.99 million)
A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina would like; Mateo begins to unravel as Sandra's relationship with Jeff takes a new turn. (Viewers: 3.54 million)
Amy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on the store's Wellness Fair; Dina tries to prove Amy faked being sick; many relationship secrets are revealed. (Viewers: 3.51 million)
Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Glenn desperately wants to win the new Cloud 9 Integrity Award but starts to worry that Garrett has a better chance of winning. Dina tries to take advantage of Mateo's relationship with Jeff to fix problems in the store and Cheyenne gets caught up in Glenn's self-serving campaign. (Viewers: 4.17 million)
When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate over their relationship. (Viewers: 4.15 million)
Glenn invites all of his kids to the store causing disorder among the employees. Jonah develops a romantic interest in Glenn's 25-year-old daughter, and Amy gets caught in the middle. Garrett, Dina and Cheyenne struggle to keep track of one of the toddlers and Mateo tricks the kids into working for him as he grapples with life after Jeff. (Viewers: 3.08 million)
Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Jonah goes out of his way to befriend Glenn in hopes of gaining his approval in dating his daughter. Cheyenne's fiancé Bo starts working at the store for some fast cash, taking advantage of Dina and Mateo's store knowledge. (Viewers: 3.15 million)
It's Cheyenne and Bo's dream wedding, but not everything goes according to plan. Relationships unravel as Amy and Jonah confront their feelings. Glenn tries to change Jeff's mind after learning of upcoming layoffs, Dina talks her way into the wedding party and Mateo dodges Jeff throughout the wedding. (Viewers: 2.77 million)
Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms alliances to keep his job. A tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable groups. (Viewers: 2.91 million)