Season: Four — Episode: 13 Director: Mark McKinney — Writer: Aaron Lee — Aired: March 28, 2019 — Viewers (millions): 3.38 Summary: Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Meanwhile, Cheyenne offers to give Marcus a sentimental tattoo, and Glenn makes videos for his daughter to watch while he's at work.
So to review, you released Dina's birds into the wild, allowed her to believe it was her fault, persuaded her to go back to her apartment, and proceeded to have sex with her in exchange for $17?
Having brought her birds to work, Dina talks to them in the Break Room as they squawk loudly. Glenn tries to make his morning announcements but no one can hear him over the birds. After Garrett makes an announcement over the P.A. about St. Valentine, Amy and Jonah discuss their first Valentine's Day together as a couple and try to come up with a moniker for their relationship. A cheap male customer asks them for help with a gift for his wife. Justine asks Sandra to go to an anti-Valentine's part with her and Carol. As Carol indicates that her boyfriend Jerry is working late, Dina questions why, knowing that Jerry and Sandra have been hooking up behind Carol's back. In private, Dina assures Sandra she won't tell Carol but Sandra's description of her sex with Jerry causes Dina to warn Elias that he'll need to clean up her vomit soon.
We can't hear anything you're saying!
In the Break Room, Garrett reaches through the bird cages with a grabber stick to buy a bag of chips from a vending machine while Jonah watches. In the store, Marcus takes off his shirt so that Cheyenne can tattoo a picture of his mother's face on his back. Mateo points out how weird this is which Marcus doesn't get. Glenn asks Amy's help picking out a sweater to wear so he can make videos for his daughter Rose as he spends so much time managing the store he can't spend time with her. Carefully bringing the bag to the front of the cage, Garrett opens the door and while reaching in, the birds escape into the store. Customers and staff panic, Sandra tries to stop the birds but they fly out the front door while Dina runs after them screaming.
Ah! My babies!
In the parking lot, as Dina calls after her birds in vain, Jonah tells Amy that Garrett let the birds out by mistake. Sandra receives a large teddy bear with balloons and is caught by Carol and Justine. While trying to explain, Carol sees the card on the bear is from a ridiculous pseudonym. She and Justine believe that Sandra sent herself the bear but pretend it's from a legitimate valentine. Glenn makes his first video for Rose by reading from old children's books which he realizes are racist and sexist. Cheyenne stops tattooing Marcus and pulling Mateo aside, says she's messed up. Mateo yelps when he sees the tattoo and then covers for Cheyenne by insinuating that the tattoo looks like a model's face. Amy finds Dina putting up dozens of flyers about her missing birds and has a hard time listening to her blame herself for their escape. Jonah finds Garrett feeling guilty about the bird's escape and is distressed when he learns Jonah told Amy the truth.
To my Sandy Bear, love Antonio Lasagna.
Jonah finds Amy and they argue about whether or not to tell Dina that Garrett let the birds out until they are interrupted by an angry customer. Cheyenne's attempts to fix the tattoo just make it worse and she decides to cover it up with a hat and try another face underneath. Amy tries to guilt Garrett into admitting his mistake to Dina. Jonah arrives and Garrett figures out that he told Amy the truth. Someone in a heart costume waits at the Pharmacy. (♫ DeBarge - All This Love ♫) At Coffee & Bakery, Carol and Justine watch with pity as a barbershop quartet sings for Sandra. (♫ Let Me Call You Sweetheart ♫) In the Break Room, seeing Dina take down the bird cages, Garrett tries to tell her the truth but when she suggests they might have flown to her apartment, he offers to go there with her. In his office, Glenn tries to tell Rose the facts of life on video.
Let me call you sweetheart...
Marcus shrieks in agony as Cheyenne's tattoo continues to grow as she attempts to fix it. Jonah argues with Amy that she should have supported his position that Garrett shouldn't tell Dina about letting the birds escape. While arguing they both say they love each other for the first time. At Dina's, the birds haven't arrived and as Garrett calls for them out the window, Dina stops him. He tries to tell her the truth but touched that he seems to care a lot about her predicament, she plies him for sex which he reluctantly agrees to. Post-coitus, Dina happily munches on a sandwich while Garrett sits in a daze, still racked with guilt. Marcus looks at the final tattoo which has a tall top hat with a creepy face beneath it and he shrieks at Cheyenne.
Wow, that that sure is something.
Moms wear many hats...
At Coffee & Bakery, Garrett tells Amy and Jonah what happened at Dina's. As Jonah takes Amy's position that Garrett needs to tell Dina the truth, Amy insists that Garrett should never tell her. Amy leaves and Jonah tells Garrett that they professed their love for each other for the first time. Leaving for the day, Justine can't convince Sandra to come to the party and Carol makes fun of her. Behind Sandra in disguise, Jerry emerges. They both say they hate Carol and kiss. As Glenn makes another video for Rose, he realizes that if he continues to be store manager, he'll miss many moments in her life. He stops making the video and says he's done being the manager. Leaving the store, Amy and Jonah discuss where they're going for dinner. With no birds to take care of, Dina invites herself to dinner with them and bullies them into going to a vegan restaurant.
I really hate her.
Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Lucia."
Crazy Customers and music: For all customer interludes and music see Lovebirds (music).
Amy and Jonah get combative to keep their new relationship hidden from their co-workers. Meanwhile, Glenn spirals when he learns Kelly wants to transfer to a new store, and Cheyenne struggles to organize a Cloud 9 carpool.
When an employee costume competition is announced, Amy and Mateo aren't afraid to play dirty to win first prize, a paid day off. Meanwhile, Glenn is preoccupied by Cloud 9's new automatic cart collector, and Garrett is tormented by an annoying Halloween novelty song.
Amy and Dina are both in labor! But while Glenn's manager status gets Dina the royal treatment at a fancy hospital, Amy and Jonah have a far different experience at a cheaper clinic. At the store, Garrett struggles to express his best wishes for the new parents.
Amy faces a nightmare day at work when she learns she doesn't have maternity leave, made worse by Cheyenne and Mateo campaign to change her baby's name. Meanwhile, Jonah and Garrett take on hiring the new seasonal help.
When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah's parents, and learns he hasn't been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can hold a smile longer.
Jonah and Amy take Glenn's tickets to a managers' conference in Chicago so they can enjoy a free night on the town, but their plan hits a few bumps. At the store, Cheyenne helps Mateo damage control after his undocumented status is leaked, and Dina and Garrett struggle at gift-wrapping.
Amy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina and Garrett get roped into babysitting Glenn's daughter while he childproofs his office, and Jonah and Mateo become political activists.
Corporate introduces a friendly step-tracking challenge between Cloud 9 branches, and Amy, Jonah, and Dina create a fake rivalry to inspire Store #1217's laziest employees. But healthy competition gets increasingly chaotic when the fake rivalry becomes real.
Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Meanwhile, Cheyenne offers to give Marcus a sentimental tattoo, and Glenn makes videos for his daughter to watch while he's at work.
Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her. Jonah and Mateo help Glenn with a financial problem, while Garrett and Cheyenne struggle to spend a day without cell phones.
Amy finds herself at odds with her coworkers when some salary numbers get leaked, while Dina worries that Jonah is coming between her and Amy. Mateo tries to give himself a promotion, and Garrett attempts to sabotage Glenn's positive attitude.
Suspicious that people are making fun of her, Amy and Jonah spy on Cloud 9 employees through the security system, while Dina tries to track down an unsanctioned Easter Bunny in the store. Glenn preps for his church's Passion play.
Despite Dina's protests, Amy lets Glenn's pastor host an Earth Day booth at the store, but things quickly unravel when Glenn won't recognize Amy's authority. Jonah spearheads Cloud 9's green initiative, but is met with apathy from his coworkers.
Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours. Meanwhile, Jonah and the other employees play an elaborate game of laser tag with the store's new scanners, and Mateo makes a startling discovery about Marcus.
When a photo of a mess at store 1217 goes viral, Amy and Jonah try to use it to their advantage, while Dina starts hunting for the anonymous tweeter. And with money tight now that their hours have been cut back, Mateo, Cheyenne, Garrett, and Glenn sell their personal items in the store.
Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his co-workers that he's a good person.
Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. But when the company's tactics grow more extreme, everyone must band together to save one of their own.