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S04E13-Garrett releases birds

"Lovebirds"
◀️ Blizzard Cloud 9 Superstore logo Minor Crimes ▶️  Transcript Script icon

Season: Four — Episode: 13
Director: Mark McKinney — Writer: Aaron Lee — Aired: March 28, 2019 — Viewers (millions): 3.38
Summary: Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Meanwhile, Cheyenne offers to give Marcus a sentimental tattoo, and Glenn makes videos for his daughter to watch while he's at work.

Cast

Generic nametag Episode Cast
Main Cast
Featured

Also see Season Four minor employees.

Plot

Quote
So to review, you released Dina's birds into the wild, allowed her to believe it was her fault, persuaded her to go back to her apartment, and proceeded to have sex with her in exchange for $17?
EndQuote
— Amy
Having brought her birds to work, Dina talks to them in the Break Room as they squawk loudly. Glenn tries to make his morning announcements but no one can hear him over the birds. After Garrett makes an announcement over the P.A. about St. Valentine, Amy and Jonah discuss their first Valentine's Day together as a couple and try to come up with a moniker for their relationship. A cheap male customer asks them for help with a gift for his wife. Justine asks Sandra to go to an anti-Valentine's part with her and Carol. As Carol indicates that her boyfriend Jerry is working late, Dina questions why, knowing that Jerry and Sandra have been hooking up behind Carol's back. In private, Dina assures Sandra she won't tell Carol but Sandra's description of her sex with Jerry causes Dina to warn Elias that he'll need to clean up her vomit soon.



S04E13-Break Room
We can't hear anything you're saying!
In the Break Room, Garrett reaches through the bird cages with a grabber stick to buy a bag of chips from a vending machine while Jonah watches. In the store, Marcus takes off his shirt so that Cheyenne can tattoo a picture of his mother's face on his back. Mateo points out how weird this is which Marcus doesn't get. Glenn asks Amy's help picking out a sweater to wear so he can make videos for his daughter Rose as he spends so much time managing the store he can't spend time with her. Carefully bringing the bag to the front of the cage, Garrett opens the door and while reaching in, the birds escape into the store. Customers and staff panic, Sandra tries to stop the birds but they fly out the front door while Dina runs after them screaming.



S04E13-Dina chases birds
Ah! My babies!
In the parking lot, as Dina calls after her birds in vain, Jonah tells Amy that Garrett let the birds out by mistake. Sandra receives a large teddy bear with balloons and is caught by Carol and Justine. While trying to explain, Carol sees the card on the bear is from a ridiculous pseudonym. She and Justine believe that Sandra sent herself the bear but pretend it's from a legitimate valentine. Glenn makes his first video for Rose by reading from old children's books which he realizes are racist and sexist. Cheyenne stops tattooing Marcus and pulling Mateo aside, says she's messed up. Mateo yelps when he sees the tattoo and then covers for Cheyenne by insinuating that the tattoo looks like a model's face. Amy finds Dina putting up dozens of flyers about her missing birds and has a hard time listening to her blame herself for their escape. Jonah finds Garrett feeling guilty about the bird's escape and is distressed when he learns Jonah told Amy the truth.



S04E13-Sandra Carol Justine
To my Sandy Bear, love Antonio Lasagna.
Jonah finds Amy and they argue about whether or not to tell Dina that Garrett let the birds out until they are interrupted by an angry customer. Cheyenne's attempts to fix the tattoo just make it worse and she decides to cover it up with a hat and try another face underneath. Amy tries to guilt Garrett into admitting his mistake to Dina. Jonah arrives and Garrett figures out that he told Amy the truth. Someone in a heart costume waits at the Pharmacy. (♫ DeBarge - All This Love ♫) At Coffee & Bakery, Carol and Justine watch with pity as a barbershop quartet sings for Sandra. (♫ Let Me Call You Sweetheart ♫) In the Break Room, seeing Dina take down the bird cages, Garrett tries to tell her the truth but when she suggests they might have flown to her apartment, he offers to go there with her. In his office, Glenn tries to tell Rose the facts of life on video.



S04E13-Barbershop Quartet
Let me call you sweetheart...


Marcus shrieks in agony as Cheyenne's tattoo continues to grow as she attempts to fix it. Jonah argues with Amy that she should have supported his position that Garrett shouldn't tell Dina about letting the birds escape. While arguing they both say they love each other for the first time. At Dina's, the birds haven't arrived and as Garrett calls for them out the window, Dina stops him. He tries to tell her the truth but touched that he seems to care a lot about her predicament, she plies him for sex which he reluctantly agrees to. Post-coitus, Dina happily munches on a sandwich while Garrett sits in a daze, still racked with guilt. Marcus looks at the final tattoo which has a tall top hat with a creepy face beneath it and he shrieks at Cheyenne.

S04E13-Cheyenne Marcus Mateo
Wow, that that sure is something.

S04E13-Marcus tattoo
Moms wear many hats...

At Coffee & Bakery, Garrett tells Amy and Jonah what happened at Dina's. As Jonah takes Amy's position that Garrett needs to tell Dina the truth, Amy insists that Garrett should never tell her. Amy leaves and Jonah tells Garrett that they professed their love for each other for the first time. Leaving for the day, Justine can't convince Sandra to come to the party and Carol makes fun of her. Behind Sandra in disguise, Jerry emerges. They both say they hate Carol and kiss. As Glenn makes another video for Rose, he realizes that if he continues to be store manager, he'll miss many moments in her life. He stops making the video and says he's done being the manager. Leaving the store, Amy and Jonah discuss where they're going for dinner. With no birds to take care of, Dina invites herself to dinner with them and bullies them into going to a vegan restaurant.



S04E13-Sandra and Jerry
I really hate her.

Running Gags

  • Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Lucia."
  • Crazy Customers and music: For all customer interludes and music see Lovebirds (music).
  • Glenn's tie: Large cartoon clouds.

References

  • Garrett makes an announcement that includes the story of St. Valentine.
  • Dina compares catching Sandra and Jerry having sex to seeing Winnie-the-Pooh with his head in the honeypot.
  • Garrett's desire for a bag of Takis releases Dina's birds.
  • Cheyenne's tattoo instructor did tattoos for Steve-O.
  • Marcus indicates his mother used to wear the Fredbird mascot costume for the St. Louis Cardinals.
  • Garrett calls out for one of Dina's birds who is named after Russell Crowe.
  • Items in Dina's apartment include framed Girl Scout badges and pictures of Janet Reno (behind the gun rack) and Ruth Bader Ginsburg.

Trivia

Quotes

Yeah, well, I love you too, but that has nothing to do with what we're talking about, and I'm pretty sure we both just said that we love each other.Jonah

Gallery

Video

Superstore Season Four Episodes
Back To SchoolBaby ShowerToxic Work EnvironmentCostume CompetitionDelivery DayMaternity LeaveNew InitiativeManagers' ConferenceShadowing GlennCloud 9 AcademySteps ChallengeBlizzardLovebirdsMinor CrimesSalaryEasterQuinceañeraCloud GreenScannersCLOUD9FAILSandra's FightEmployee Appreciation Day
Season OneSeason TwoSeason ThreeSeason FourSeason Five
ve Cheyenne nametag Superstore Season Four Episodes
S04E01-Amy Glenn school bus    "Back To School" October 4, 2018
Directed by: Matt Sohn - Written by: Jonathan Green

On their first day back from suspension, Amy and Jonah steel themselves for a barrage of jokes and snide comments about their sex video, while Jeff goes to extreme lengths to win back Mateo.

S04E02-Shower first shot    "Baby Shower" October 11, 2018
Directed by: Jeffrey Blitz - Written by: Bridget Kyle and Vicky Luu

Jonah helps Amy get creative to stock up on supplies for her new baby, while Glenn and Jerusha take maternity pictures that inspire Dina to have her own photo shoot directed by Mateo.

S04E03-Carol Sandra bang carts    "Toxic Work Environment" October 18, 2018
Directed by: Jay Karas - Written by: Aaron Lee

Amy and Jonah get combative to keep their new relationship hidden from their co-workers. Meanwhile, Glenn spirals when he learns Kelly wants to transfer to a new store, and Cheyenne struggles to organize a Cloud 9 carpool.

S04E04-Amy wins    "Costume Competition" October 25, 2018
Directed by: Todd Biermann - Written by: Justin Shanes

When an employee costume competition is announced, Amy and Mateo aren't afraid to play dirty to win first prize, a paid day off. Meanwhile, Glenn is preoccupied by Cloud 9's new automatic cart collector, and Garrett is tormented by an annoying Halloween novelty song.

S04E05-Amy w baby    "Delivery Day" November 1, 2018
Directed by: Daniella Eisman - Written by: Gabe Miller

Amy and Dina are both in labor! But while Glenn's manager status gets Dina the royal treatment at a fancy hospital, Amy and Jonah have a far different experience at a cheaper clinic. At the store, Garrett struggles to express his best wishes for the new parents.

S04E06-Amy yells at Glenn    "Maternity Leave" November 8, 2018
Directed by: Jackie Clarke - Written by: Jackie Clarke

Amy faces a nightmare day at work when she learns she doesn't have maternity leave, made worse by Cheyenne and Mateo campaign to change her baby's name. Meanwhile, Jonah and Garrett take on hiring the new seasonal help.

S04E07-Glenn hit with yam    "New Initiative" November 15, 2018
Directed by: Ken Whittingham - Written by: Ben Dougan

When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah's parents, and learns he hasn't been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can hold a smile longer.

S04E08-Amy Jonah goofy2    "Managers' Conference" December 6, 2018
Directed by: Phil Traill - Written by: Brian Gatewood & Alessandro Tanaka

Jonah and Amy take Glenn's tickets to a managers' conference in Chicago so they can enjoy a free night on the town, but their plan hits a few bumps. At the store, Cheyenne helps Mateo damage control after his undocumented status is leaked, and Dina and Garrett struggle at gift-wrapping.

S04E09-Amy Glenn on dock    "Shadowing Glenn" December 13, 2018
Directed by: Geeta V. Patel - Written by: Matt Lawton

Glenn drives Amy crazy with a new, over the top training system. Cheyenne and Mateo brainstorm a new business, while Dina recruits Jonah to help her when she starts second-guessing her own future.

S04E10-Jonah Marcus Mateo news    "Cloud 9 Academy" March 7, 2019
Directed by: Jeffrey Blitz - Written by: John Kazlauskas

Amy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina and Garrett get roped into babysitting Glenn's daughter while he childproofs his office, and Jonah and Mateo become political activists.

S04E11-Scoreboard    "Steps Challenge" March 14, 2019
Directed by: Todd Biermann - Written by: Bridget Kyle and Vicky Luu

Corporate introduces a friendly step-tracking challenge between Cloud 9 branches, and Amy, Jonah, and Dina create a fake rivalry to inspire Store #1217's laziest employees. But healthy competition gets increasingly chaotic when the fake rivalry becomes real.

S04E12-Staff outside    "Blizzard" March 21, 2019
Directed by: Amy York Rubin - Written by: Dayo Adesokan

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and in-fighting.

S04E13-Garrett releases birds    "Lovebirds" March 28, 2019
Directed by: Mark McKinney - Written by: Aaron Lee

Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Meanwhile, Cheyenne offers to give Marcus a sentimental tattoo, and Glenn makes videos for his daughter to watch while he's at work.

S04E14-Laurie Amy cafe    "Minor Crimes" April 4, 2019
Directed by: Ross Novie - Written by: L.E. Correia

Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her. Jonah and Mateo help Glenn with a financial problem, while Garrett and Cheyenne struggle to spend a day without cell phones.

S04E15-Amy in office    "Salary" April 11, 2019
Directed by: James Renfroe - Written by: Ben Dougan & Matt Lawton

Amy finds herself at odds with her coworkers when some salary numbers get leaked, while Dina worries that Jonah is coming between her and Amy. Mateo tries to give himself a promotion, and Garrett attempts to sabotage Glenn's positive attitude.

S04E16-Sandra and bunny    "Easter" April 18, 2019
Directed by: Victor Nelli Jr. - Written by: John Kazlauskas

Suspicious that people are making fun of her, Amy and Jonah spy on Cloud 9 employees through the security system, while Dina tries to track down an unsanctioned Easter Bunny in the store. Glenn preps for his church's Passion play.

S04E17-Head table    "Quinceañera" April 25, 2019
Directed by: Rebecca Asher - Written by: Justin Shanes

Jonah struggles to find his place at Amy's daughter Emma's quinceañera. Dina proves very popular with some teenage boys. Cheyenne and Mateo are obsessed with seeing Amy cry.

S04E18-Hashtag sign    "Cloud Green" May 2, 2019
Directed by: Heather Jack - Written by: Jonathan Green & Gabe Miller

Despite Dina's protests, Amy lets Glenn's pastor host an Earth Day booth at the store, but things quickly unravel when Glenn won't recognize Amy's authority. Jonah spearheads Cloud 9's green initiative, but is met with apathy from his coworkers.

S04E19-Carol scanner    "Scanners" May 9, 2019
Directed by: Victor Nelli Jr. - Written by: Dayo Adesokan & L.E. Correia

Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours. Meanwhile, Jonah and the other employees play an elaborate game of laser tag with the store's new scanners, and Mateo makes a startling discovery about Marcus.

S04E20-Shoes burning    "CLOUD9FAIL" May 9, 2019
Directed by: Betsy Thomas - Written by: John Kazlauskas & Josh Malmuth

When a photo of a mess at store 1217 goes viral, Amy and Jonah try to use it to their advantage, while Dina starts hunting for the anonymous tweeter. And with money tight now that their hours have been cut back, Mateo, Cheyenne, Garrett, and Glenn sell their personal items in the store.

S04E21-Sandra on checkout    "Sandra's Fight" May 16, 2019
Directed by: America Ferrera - Written by: Sean Lee & Jen Vierck

Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his co-workers that he's a good person.

S04E22-Mateo in ICE van    "Employee Appreciation Day" May 16, 2019
Directed by: Jeffrey Blitz - Written by: Justin Spitzer

Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. But when the company's tactics grow more extreme, everyone must band together to save one of their own.

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