NUP 188086 0001

Cloud 9 Superstore logo
  Season Five  

Premiere: September 26, 2019 — Finale: April 23, 2020 — # of Episodes: 21    
Summary: Mateo's ICE detention, Jonah and Amy starting a union, Glenn's health scare, and Sandra and Jerry's wedding.

Season Five of Superstore was confirmed on March 4, 2019 and premiered on September 26, 2019.


  • Filming started on August 4, 2019.
    • On March 14, 2020, production was shut down indefinitely due to the ongoing COVID-19 corona-virus pandemic, however it would get 21 episodes instead of the originally-planned 22. [1]


Generic nametag Episode Cast
Main Cast


Season Episodes Originally Aired
Season Premiere Season Finale
  5 21 September 26, 2019 April 23, 2020
NUP 187999 1391    "Cloud 9.0" September 26, 2019
Directed by: Jackie Clarke - Written by: Jackie Clarke

Amy tries to help her employees cope with Mateo's ICE detention and, with the introduction of a new robot co-worker that makes them fear they could be replaced.

NUP 188090 0178    "Testimonials" October 3, 2019
Directed by: Matt Sohn - Written by: Bridget Kyle & Vicky Luu

Amy attempts to gather glowing character testimony for Mateo's immigration lawyer, but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.

NUP 188211 0347    "Forced Hire" October 10, 2019
Directed by: Victor Nelli Jr. - Written by: Colton Dunn

When Amy hires Dina's nemesis Colleen, Dina blackmails Garrett into making Colleen's life a living hell; Jonah is forced to befriend Marcus in order to unionize the warehouse guys.

NUP 188418 0025    "Mall Closing" October 17, 2019
Directed by: Rebecca Asher - Written by: Owen Ellickson

The local mall has closed. Amy and Dina are excited about the influx of new customers, but quickly realize they’re not all there to shop. Jonah and Garrett try to trick Mateo into borrowing some money, and Cheyenne learns she’s not as cool as she thinks she is.

NUP 188244 2100    "Self Care" October 24, 2019
Directed by: Richie Keen - Written by: Rene Gube

After Glenn has a health scare, Dina takes control of his nutrition and fitness. Jonah and Cheyenne try to get Amy to take a break from working too hard. Mateo interviews for a new position in the store.

S05-e6 trick-or-treat    "Trick Or Treat" October 31, 2019
Directed by: Heather Jack - Written by: Laura McCreary

Amy amps up the store's Halloween spirit to impress the new district manager, even setting up a haunted house that terrifies Glenn. Jonah collects the last of the union cards. Cheyenne and Mateo wonder if any Cloud 9 employees are capable of murder

Bonding-superstore-s5e7    "Shoplifter Rehab" November 7, 2019
Directed by: Chioke Nassor - Written by: Justin Shanes

Amy, Jonah and Glenn hatch a plan to make Amy look like a tough boss after she loses face in front of the district manager. Dina recruits Mateo to help her run Cloud 9's shoplifter rehabilitation program -- with a few of Dina's personal tweaks.

Break-time-superstore-s5e8    "Toy Drive" November 14, 2019
Directed by: Jay Hunter - Written by: Dayo Adesokan

Amy and Jonah help Mateo run a toy drive to make him look good for his immigration hearing, but they clash with a competing charity rep. Sandra and Jerry ask Glenn to officiate their wedding despite Dina’s protests. Cheyenne gets real with Garrett.

Superstore 5.9    "Curbside Pickup" November 21, 2019
Directed by: Catalina Aguilar Mastretta - Written by: John Kazlauskas

As part of a new corporate initiative Dina is spearheading, the employees have to rush items directly to shoppers' cars. Amy's brother, Eric, visits and Amy thinks she sees a spark with Mateo. Garrett is impressed by a customer's high-tech purchase.

Christmas-kisses-superstore    "Negotiations" December 12, 2019
Directed by: Betsy Thomas - Written by: L.E. Correia

Jonah and Sandra represent the Cloud 9 employees at union contract negotiations with corporate. Worried about the union's fate, Amy, Dina and Cheyenne distract themselves by looking for the perfect Christmas tree. Mateo, Garrett and Glenn compete to see who can sell an unsellable item.

NUP 189299 0914-730x487    "Lady Boss" January 9, 2020
Directed by: America Ferrera - Written by: Jackie Clarke

After Cloud 9's acquisition, Amy struggles to contact the store's new parent company. Sandra enlists Garrett and Dina's help to stand up to Carol. Glenn wrestles with a big career decision; Jonah takes up the cause of gender equality.

NUP 189301 0691    "Myrtle (Episode)" January 16, 2020
Directed by: Tristram Shapeero - Written by: Hailey Chavez

The employees wrestle with the loss of beloved co-worker Myrtle -- and the fact that she left a large sum of money to Jonah. Cheyenne recruits Mateo in a possible pyramid scheme. Dina reconnects with a surprise visitor in the store: her father.

NUP 189412 1926-730x487    "Favoritism" January 23, 2020
Directed by: Robert Cohen - Written by: Bridget Kyle & Vicky Luu

Amy tries to make Mateo her new assistant, leading to accusations of favoritism and a group competition in the store. Sandra gets caught in a power struggle between Glenn and Dina. Jonah attempts to show Garrett that he's still one of the guys.

Do-you-take-superstore    "Sandra's Wedding" January 30, 2020
Directed by: Ruben Fleischer - Written by: Owen Ellickson

Sandra and Jerry are getting married; when Jonah's attempt to help the caterers and Dina's obsession with security threaten to derail it all, it falls on Amy to make sure Sandra's big day isn't ruined; Garrett struggles with his best-man toast.

Cereal bar-superstore-s5e15    "Cereal Bar" February 13, 2020
Directed by: Kris Lefcoe - Written by: Laura McCreary

After Cloud 9 receives a new cereal bar, Amy and Jonah speculate on Zephra's ulterior motives. Dina enlists Cheyenne's help in dealing with a scammer. Garrett tries to con Glenn into giving him paid time off.

Employee app-superstore-s5e16    "Employee App" February 20, 2020
Directed by: Justin Spitzer - Written by: Justin Shanes

Cloud 9 employees experience unforeseen problems with the new Zephra app. Dina's texts lead to animosity. Glenn struggles to deal with a teen craze. Jonah attempts to prank Garrett to teach him a lesson.

Superstore Zephra    "Zephra Cares" February 27, 2020
Directed by: Victor Nelli Jr. - Written by: Rene Gube

Amy organizes a community service event, but it's jeopardized by Jeff's return and Glenn's desire to help his co-workers; Sandra confronts Jonah about his strategy for soliciting donations; Garrett tries to prove his intelligence to Dina.

Parker-and-parents-superstore-s5e18    "Playdate" March 19, 2020
Directed by: Matt Sohn - Written by: Jen Vierck

When Amy has to bring her baby to the store, she grows frustrated with people's criticisms of her parenting and Glenn enlists Jerusha to help; Garrett helps Dina plan her first date with her boyfriend; Sandra and Cheyenne hatch a conspiracy theory.

Carol'sBack    "Carol's Back" March 26, 2020
Directed by: Ben Feldman - Written by: John Kazlauskas

When Carol returns to the store post-suspension, Amy struggles with employees who refuse to work with her. Garrett and Mateo take advantage of the gig economy, and Jonah tries to convince Raise The Wage protesters that he's one of them.

Safri    "Customer Safari" April 2, 2020
Directed by: Jay Karas - Written by: L.E. Correia

Amy joins Jonah for lunch with his parents and brother, but she's caught off guard by their family dynamic. Dina worries about being fun and spontaneous when her new boyfriend surprises her at work. Meanwhile, Garrett and the other employees create a game around the store's weird customers, with a suspicious Glenn hot on their tails.

Amy&Dina    "California Part One" April 23, 2020
Directed by: Betsy Thomas - Written by: Dayo Adesokan

After Mateo and Cheyenne disagree on the best way to celebrate her 21st birthday, Cheyenne enlists Bo's help. Much to Garrett's chagrin, Glenn plays matchmaker to help Jerry and Sandra complete their family, and Dina attempts to help Amy keep a big secret from Jonah.


Cite error: <ref> tags exist, but no <references/> tag was found
Community content is available under CC-BY-SA unless otherwise noted.