Directed by: Matt Sohn - Written by: Bridget Kyle & Vicky Luu
Amy attempts to gather glowing character testimony for Mateo's immigration lawyer, but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.
Directed by: Rebecca Asher - Written by: Owen Ellickson
The local mall has closed. Amy and Dina are excited about the influx of new customers, but quickly realize they’re not all there to shop. Jonah and Garrett try to trick Mateo into borrowing some money, and Cheyenne learns she’s not as cool as she thinks she is.
After Glenn has a health scare, Dina takes control of his nutrition and fitness. Jonah and Cheyenne try to get Amy to take a break from working too hard. Mateo interviews for a new position in the store.
Directed by: Heather Jack - Written by: Laura McCreary
Amy amps up the store's Halloween spirit to impress the new district manager, even setting up a haunted house that terrifies Glenn. Jonah collects the last of the union cards. Cheyenne and Mateo wonder if any Cloud 9 employees are capable of murder
Directed by: Chioke Nassor - Written by: Justin Shanes
Amy, Jonah and Glenn hatch a plan to make Amy look like a tough boss after she loses face in front of the district manager. Dina recruits Mateo to help her run Cloud 9's shoplifter rehabilitation program -- with a few of Dina's personal tweaks.
Directed by: Jay Hunter - Written by: Dayo Adesokan
Amy and Jonah help Mateo run a toy drive to make him look good for his immigration hearing, but they clash with a competing charity rep. Sandra and Jerry ask Glenn to officiate their wedding despite Dina’s protests. Cheyenne gets real with Garrett.
Directed by: Catalina Aguilar Mastretta - Written by: John Kazlauskas
As part of a new corporate initiative Dina is spearheading, the employees have to rush items directly to shoppers' cars. Amy's brother, Eric, visits and Amy thinks she sees a spark with Mateo. Garrett is impressed by a customer's high-tech purchase.
Directed by: Betsy Thomas - Written by: L.E. Correia
Jonah and Sandra represent the Cloud 9 employees at union contract negotiations with corporate. Worried about the union's fate, Amy, Dina and Cheyenne distract themselves by looking for the perfect Christmas tree. Mateo, Garrett and Glenn compete to see who can sell an unsellable item.
Directed by: America Ferrera - Written by: Jackie Clarke
After Cloud 9's acquisition, Amy struggles to contact the store's new parent company. Sandra enlists Garrett and Dina's help to stand up to Carol. Glenn wrestles with a big career decision; Jonah takes up the cause of gender equality.
Directed by: Tristram Shapeero - Written by: Hailey Chavez
The employees wrestle with the loss of beloved co-worker Myrtle -- and the fact that she left a large sum of money to Jonah. Cheyenne recruits Mateo in a possible pyramid scheme. Dina reconnects with a surprise visitor in the store: her father.
Directed by: Robert Cohen - Written by: Bridget Kyle & Vicky Luu
Amy tries to make Mateo her new assistant, leading to accusations of favoritism and a group competition in the store. Sandra gets caught in a power struggle between Glenn and Dina. Jonah attempts to show Garrett that he's still one of the guys.
Directed by: Ruben Fleischer - Written by: Owen Ellickson
Sandra and Jerry are getting married; when Jonah's attempt to help the caterers and Dina's obsession with security threaten to derail it all, it falls on Amy to make sure Sandra's big day isn't ruined; Garrett struggles with his best-man toast.
Directed by: Kris Lefcoe - Written by: Laura McCreary
After Cloud 9 receives a new cereal bar, Amy and Jonah speculate on Zephra's ulterior motives. Dina enlists Cheyenne's help in dealing with a scammer. Garrett tries to con Glenn into giving him paid time off.
Directed by: Justin Spitzer - Written by: Justin Shanes
Cloud 9 employees experience unforeseen problems with the new Zephra app. Dina's texts lead to animosity. Glenn struggles to deal with a teen craze. Jonah attempts to prank Garrett to teach him a lesson.
Directed by: Victor Nelli Jr. - Written by: Rene Gube
Amy organizes a community service event, but it's jeopardized by Jeff's return and Glenn's desire to help his co-workers; Sandra confronts Jonah about his strategy for soliciting donations; Garrett tries to prove his intelligence to Dina.
When Amy has to bring her baby to the store, she grows frustrated with people's criticisms of her parenting and Glenn enlists Jerusha to help; Garrett helps Dina plan her first date with her boyfriend; Sandra and Cheyenne hatch a conspiracy theory.
Directed by: Ben Feldman - Written by: John Kazlauskas
When Carol returns to the store post-suspension, Amy struggles with employees who refuse to work with her. Garrett and Mateo take advantage of the gig economy, and Jonah tries to convince Raise The Wage protesters that he's one of them.
Amy joins Jonah for lunch with his parents and brother, but she's caught off guard by their family dynamic. Dina worries about being fun and spontaneous when her new boyfriend surprises her at work. Meanwhile, Garrett and the other employees create a game around the store's weird customers, with a suspicious Glenn hot on their tails.
After Mateo and Cheyenne disagree on the best way to celebrate her 21st birthday, Cheyenne enlists Bo's help. Much to Garrett's chagrin, Glenn plays matchmaker to help Jerry and Sandra complete their family, and Dina attempts to help Amy keep a big secret from Jonah.
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