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Superstore Wiki
He killed 14 people and ate the meat off their bones. That's what the FBI has claimed about Daniel Hertzler, better known to millions as Kyle the Cloud 9 Cloud.
— TV Announcer

"Spokesman Scandal" is the fifth episode of Season Two of Superstore, and the sixteenth episode of the show overall.


The company spokesman is accused of crimes, Amy and Jonah dare each other, Glenn worries about employee drug use.


Totally believable.

The company spokesperson, Kyle the Cloud 9 Cloud is shown in a news broadcast that Jonah, Amy, Glenn, Dina and Garrett are watching. (♫ 2 Unlimited - Get Ready For This ♫) It's reported that Kyle killed and ate fourteen Cloud 9 customers. Glenn asks Amy to turn the TV off but she ends up putting the show on all the in-store TVs. Glenn tries to turn it off but puts the audio on the store P.A. system for all customers to hear. To drown out the disturbing news, Glenn leads the others in a Christian song. (♫ Cry Ezekiel Cry ♫)

I noticed you.

In the Break Room, Jeff Sutin informs everyone of the accusations against Kyle. Glenn believes Kyle is innocent as he met him at a conference and found him to be a good guy. Many Kyle items are shown around the store. (♫ Hall & Oates - Maneater ♫) The Kyle items need to be removed from the store including a mural which Amy and Jonah are painting over. Cheyenne is showing Garrett and Sandra a lot of photos of her baby Harmonica. Mateo approaches them and asks if any of them picked up on any tension between him and Jeff. He believes that Jeff may be into him which evokes laughs and teasing. Glenn learns that they found marijuana at Kyle's house so he believes this provides an excuse for his crimes.

I'm hungry!

In the Stock Room, Jonah and Amy are throwing away more Kyle items including an outfit. Jonah dares Amy to wear it into the store and when she refuses, calls her a chicken. She relents and walks into the store to the horror of the customers. (♫ 50 Cent - In Da Club ♫) Mateo approaches Jeff who asks Mateo to clean up vomit in the ladies' dressing room and touches his arm. Mateo tries to read into the gesture but can't. Glenn tells Amy and Jonah that Kyle was killing people because he was high. They say that if this were true, half the employees would be killers. Glenn is shocked that some of his staff may be high. Sandra and Garrett have had enough of Cheyenne constantly showing them baby pictures.

Brett said it's cool.

Acting on Amy and Jonah's employee drug use allegations, Glenn goes into the Stock Room and starts to sniff Cody. Dina sees him doing this and Glenn asks her if they should start drug testing the staff. Dina is very enthused and tells Cody she's coming for him. Amy has dared Jonah to stay in a freezer. In the Break Room, Dina announces the drug testing and demands urine samples. Cody is very nervous and makes an excuse that he already asked to leave early. Jonah now dares Amy to sing the theme song from "Charles in Charge" over the P.A. system in both English and Spanish. Jeff asks for Mateo's number which he mistakes for his phone number but Jeff wants his employee number for a commendation for mopping up vomit.

He's weird.

Amy and Jonah ride a kayak on wheels through the store and tell Jeff they are product testing. (♫ Dirty Audio - Blackout ♫) Glenn has second thoughts about the drug testing when he finds out Dina wants to fire those that fail. Garrett yells at Cheyenne to stop talking about her baby. She's OK with it and makes fun of him talking about his sneakers all the time. Jeff tells Mateo he's leaving and asks him if he'd like to get dinner. Mateo thinks Jeff wants him to get dinner for him so Jeff has to pointedly ask Mateo on a date. Mateo can't wait to tell Garrett he was right about Jeff's interest in him but Jeff says he needs to keep it quiet due to Jeff being management. Amy helps Glenn talk through the drug testing situation and he orders Dina to stop the tests much to Cody's relief. The final dare has Jonah wearing only an apron into the store. He shows Amy but doesn't notice her husband Adam is with her until it's too late.


Main cast

Featured cast

See also

Also see Season Two minor employees.

Running Gags

  • Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Ella" and then "Heidi" after the opening credits.
  • Crazy Customers and music: For all customer interludes and music see Spokesman Scandal (music).
  • Glenn's tie: Large cartoon clouds.
  • Jeff's hotel: Mateo tries to interrupt Jeff while he is on the phone complaining that his hotel TV doesn't get Animal Planet and that the room's curtains are gone. Later, he says to Mateo that there was a rodent/bedbug fire at the hotel.


  • During Kyle's commercial, he says "you can't handle the tooth" which is a variation on a famous line from the movie A Few Good Men. He also references the movie Cloudy with a Chance of Meatballs.
  • The news report mentions Kyle's cannibalism claims are made by the FBI. In order to drown out the news report, Glenn leads the staff in a song referencing the Old Testament's Ezekiel Chapter 37.
  • When Jonah holds up a photo of Kyle, he says, "Good evening, Clarice." This is a reference to the movie The Silence of the Lambs where Hannibal Lecter, a cannibal, says the same phrase.
  • Jeff complains that Animal Planet isn't available on his motel TV.
  • Sandra says she has photos of her dogs dressed up as ewoks, from Return of the Jedi.
  • Dina taunts Cody by saying "I'm coming for you Tommy Chong".
  • Garrett fools everyone by saying that "power pellets" are composed of a number of music and TV elements including Big Boppers, Fetty Wap, Disco shake and Doc McStuffins.
  • Amy sings the theme song from TV show Charles in Charge over the store P.A. system.
  • Cheyenne and Sandra make fun of Garrett's sneaker enthusiasm mentioning his Jordans.



He was only killing and eating people because he was high on marijuana.Glenn


Superstore Season Two Episodes
OlympicsStrikeBack to WorkGuns, Pills, and BirdsSpokesman ScandalDog Adoption DayHalloween TheftElection DaySeasonal HelpBlack FridayLost and FoundRebrandingLadies' LunchValentine's DaySuper Hot StoreWellness FairIntegrity AwardMateo's Last DayGlenn's KidsSpring CleaningCheyenne's WeddingTornado

Season2 DVD.jpg

Season OneSeason TwoSeason ThreeSeason FourSeason Five
ve Dina nametag.jpg Superstore Season Two Episodes
Olympics11.jpg    "Olympics" August 19, 2016
Directed by: Ruben Fleischer - Written by: Jonathan Green

Amy gets the opportunity to meet her childhood idol; Glenn struggles to balance his excessive patriotism; Jonah discovers a secret about Mateo's past; Dina works to create a memorable closing ceremony. (Viewers: 9.67 million)

Strike.JPG    "Strike" September 22, 2016
Directed by: Victor Nelli, Jr - Written by: Jackie Clarke

A full-fledged strike ensues when a group of Cloud 9 employees walk off the job to protest the firing of Glenn. Jonah tries to help Amy negotiate with corporate; Garrett meets a gorgeous woman on the picket line. (Viewers: 5.45 million)

S02E02-Marcus cuts off thumb.jpg    "Back to Work" September 29, 2016
Directed by: Michael McDonald - Written by: Eric Ledgin

A workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss; Jonah tries to help Dina win over the co-workers she betrayed in the strike. (Viewers: 4.39 million)

GPAB.JPG    "Guns, Pills, and Birds" October 6, 2016
Directed by: Matt Sohn - Written by: Matt Hubbard

Jonah is assigned to the gun section of the store and refuses to sell to anyone he deems suspicious. Glenn tries to buy the store's entire stock of morning-after pills. (Viewers: 5.18 million)

S02E04-Kyle standup.jpg    "Spokesman Scandal" October 13, 2016
Directed by: Ken Whittingham - Written by: Gabe Miller

When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees; Amy and Jonah challenge each other to a series of dares; Cheyenne annoys Garrett and Sandra with her baby talk. (Viewers: 4.39 million)

Dog.JPG    "Dog Adoption Day" October 20, 2016
Directed by: Betsy Thomas - Written by: Josh Malmuth

Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina when she refuses to adjust his time card. (Viewers: 4.18 million)

S02E06-Staff in costumes.jpg    "Halloween Theft" October 27, 2016
Directed by: Alisa Statman - Written by: Karey Dornetto

After an apparent theft, Dina launches a store-wide investigation interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett tries to defend himself in Dina's theft probe. (Viewers: 4.21 million)

Election.JPG    "Election Day" November 3, 2016
Directed by: Tristram Shapeero - Written by: Bridget Kyle and Vicky Luu

The store becomes an official polling place; Dina and Glenn are stuck in a cover-up; Mateo hides his undocumented status. (Viewers: 3.58 million)

Seasonal.jpg    "Seasonal Help" November 10, 2016
Directed by: Geeta V. Patel - Written by: Jackie Clarke

Glenn hires Amy's husband, Adam for extra help during the holidays; Jonah and Garrett grow frustrated with the seasonal temps; Glenn looks for the perfect store Santa. (Viewers: 5.19 million)

S02E09-BF crowd.jpg    "Black Friday" November 10, 2016
Directed by: Victor Nelli, Jr - Written by: Eric Ledgin

The staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne discover a lucrative Black Friday side business. (Viewers: 3.79 million)

S02E10-Lost and Found bin.jpg    "Lost and Found" January 5, 2017
Directed by: Jay Chandrasekhar - Written by: Sierra Teller Ornelas

Amy walks away with a huge wad of cash from the lost and found bin and is pressured to spend the money various ways; Dina and Garrett deal with their fling; Glenn tries to stave off staff depression. (Viewers: 4.43 million)

S02E11-Rex fingers up.jpg    "Rebranding" January 12, 2017
Directed by: Bill Purple - Written by: Matt Hubbard

VP Rex brings a rebranding and is part of Jonah's past, Dina hunts a snitch, Cheyenne hides discounted products. (Viewers: 4.33 million)

S02E12-The Charhouse.jpg    "Ladies' Lunch" February 2, 2017
Directed by: Todd Biermann - Written by: Vanessa Ramos

Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch". Jonah and Garrett invent a game to pass the time, tricking Glenn and Mateo in the process. Cheyenne helps Amy take a fearless step with a dramatic new look. (Viewers: 3.99 million)

S02E13-Miles dancing.jpg    "Valentine's Day" February 9, 2017
Directed by: Tristram Shapeero - Written by: John Kazlauskas

A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina would like; Mateo begins to unravel as Sandra's relationship with Jeff takes a new turn. (Viewers: 3.54 million)

S02E14-Brett and Sam enjoy the cold.jpg    "Super Hot Store" February 16, 2017
Directed by: Michael Spiller - Written by: Joe Barrasas

A store-wide heater malfunction magnifies angry tensions between Amy, Jonah and the Warehouse employees after both sides refuse to clean up a spill; Dina and Garrett get close. (Viewers: 3.67 million)

S02E15-Amy and Emma hooky.jpg    "Wellness Fair" February 23, 2017
Directed by: Alex Reid - Written by: Owen Ellickson

Amy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on the store's Wellness Fair; Dina tries to prove Amy faked being sick; many relationship secrets are revealed. (Viewers: 3.51 million)

Integrity.jpg    "Integrity Award" March 16, 2017
Directed by: Linda Mendoza - Written by: Gabe Miller

Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Glenn desperately wants to win the new Cloud 9 Integrity Award but starts to worry that Garrett has a better chance of winning. Dina tries to take advantage of Mateo's relationship with Jeff to fix problems in the store and Cheyenne gets caught up in Glenn's self-serving campaign. (Viewers: 4.17 million)

S02E17-Mateo and Cloud 9 sign.jpg    "Mateo's Last Day" March 23, 2017
Directed by: America Ferrera - Written by: Jonathan Green

When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate over their relationship. (Viewers: 4.15 million)

S02E18-Sturgis family.jpg    "Glenn's Kids" April 6, 2017
Directed by: Ruben Fleischer - Written by: Sierra Teller Ornelas

Glenn invites all of his kids to the store causing disorder among the employees. Jonah develops a romantic interest in Glenn's 25-year-old daughter, and Amy gets caught in the middle. Garrett, Dina and Cheyenne struggle to keep track of one of the toddlers and Mateo tricks the kids into working for him as he grapples with life after Jeff. (Viewers: 3.08 million)

SpringCleaning19.jpg    "Spring Cleaning" April 20, 2017
Directed by: Geeta V. Patel - Written by: Josh Malmuth

Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Jonah goes out of his way to befriend Glenn in hopes of gaining his approval in dating his daughter. Cheyenne's fiancé Bo starts working at the store for some fast cash, taking advantage of Dina and Mateo's store knowledge. (Viewers: 3.15 million)

CheyennesWedding11.jpg    "Cheyenne's Wedding" April 27, 2017
Directed by: Michael Weaver - Written by: Vanessa Ramos, Bridget Kyle, Vicky Luu

It's Cheyenne and Bo's dream wedding, but not everything goes according to plan. Relationships unravel as Amy and Jonah confront their feelings. Glenn tries to change Jeff's mind after learning of upcoming layoffs, Dina talks her way into the wedding party and Mateo dodges Jeff throughout the wedding. (Viewers: 2.77 million)

S02E21-Brett and tornado.jpg    "Tornado" May 4, 2017
Directed by: Matt Sohn - Written by: Justin Spitzer

Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms alliances to keep his job. A tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable groups. (Viewers: 2.91 million)