The staff have walked out in protest over Glenn being fired and Dina has told them the store will be fine without them. Glenn starts raspberrying Dina, everyone cheers and then goes silent, wondering what to do next. A Cloud 9 corporate car pulls up carrying district manager Jeff Sutin who goes into the store. Jeff introduces himself to Dina who indicates she has resumed her old role as assistant manager. He asks her to get the walk out leaders to come into the store to meet with him. To the staff's boos, Dina asks Jonah and Amy to meet in the Break Room.
Amy and Jonah talk to the staff and he suggests that they ask for more than getting Glenn his job back. Jonah suggests health insurance, Sandra wants paid overtime, Dougie wants to vape in the store and Myrtle wants the store to be closer to her house. Amy wants to focus on re-hiring Glenn. Jonah and Amy march into the store and change into business suits. (♫ DJ Khaled - All I Do Is Win ♫) In the Break Room, Dina yells that they do not negotiate with terrorists while Jeff asks what the staff want. Amy asks for Glenn to have his job back and Jeff agrees. However, he says that employees have to sign an apology letter. This angers Amy who lists grievances. Jeff mocks the walkout which results in Amy and Jonah leaving and announcing a strike to the staff.
The next day, Amy and Jonah admire the staff in a picket line, dressed in red "Boycott Cloud 9" shirts. In the store, Dina tells Jeff that she slept in the store all night and that she's going to break the strike. Jeff says he can't ask her to do this which she takes as silent consent. On the picket line, Garrett notices an attractive woman (Nikki) who's not an employee. He rolls up to her, makes a joke and they connect over a mutual video game interest. Mateo runs in the store, fakes he is working in front of Jeff and then runs back outside. Dina approaches the picket line with a hose and announces she's going to break the strike. When she tries to spray water, a gentle stream and then a mist comes out and everyone laughs. Elias gets a bad sunburn. (♫ Earth, Wind & Fire - Shining Star ♫)
A news crew shows up and reporter Mo Frank interviews Amy as to the reason for the protest. A number of other protesters have gathered on the parking lot and she is slow in getting to the point. Amy is interrupted by Maggie who is protesting transgenders using the store's bathrooms. As Amy says this is not the issue, another protester interrupts who wants statehood for Puerto Rico. Amy finally gets out that the strike is about worker's rights, that Cloud 9 is a rat and points towards an inflatable teddy bear, which was supposed to be a rat. This ends the interview. Jonah notices Nikki in the transgender protest group. Garrett says he knew there had to be a catch with her.
Dina returns with a pressure washer and demands that the group disperse. Everyone expresses concern over the lethal nature of the washer but Dina goes ahead and ends up breaking two windows in Glenn's car. She's regretful but accidentally sprays more causing everyone to run for cover. Judy checks a sleeping Myrtle's pulse. (♫ Cameo - Word Up! ♫) Customers are still shopping so Amy suggests the strikers go into the store and stop them. (♫ We Are Wolves - T.R.O.U.B.L.E. ♫) Garrett uses the P.A. system to warn customers about spiders in produce, a powerful raccoon and bedbugs in the store. Freezers are opened, Mateo discourages purchases, Travis coughs on customers and Glenn tips over a display. Amy stands on a table and asks customers to support their boycott. The strikers exit the store enthused.
Cloud 9 workers from the Kirkwood store enter the parking lot so Amy thinks the strike is spreading. However, they are there to replace the strikers. Jeff tells the strikers that anyone who will sign the apology letter gets their job back, including Glenn. Jeff mistakes Brett for Glenn as he says Brett has an air of authority. One by one, staff go back to work. Garrett asks Nikki how serious she is about the transgender issue. She's firmly against it and uses her breasts to make her point which doesn't make it easy for Garrett to reject her. A child's head is stuck in a chair. (♫ Jermaine Stewart - We Don't Have to Take Our Clothes Off ♫) Garrett tells Jonah that he plans to have sex with Nikki and try and teach her tolerance. The strike peters out until only Amy and Jonah are left. They agree to end the strike...for now.
Jeff's hotel: Introduction of this gag in which Jeff complains about his hotel. He says "They've got me in a hotel out by the airport. It says, 'continental breakfast', but it's like, cereal and toast. I'm like, 'I can make that at home'." Later, he complains that his room is by the runway.
Raccoon: In order to scare customers out of the store, Garrett goes on the P.A. system and says the store is down to only one raccoon but it has grown powerful.
After Jonah and Amy change into business suits for their meeting with Jeff and Dina, Amy says Jonah looks like Carmen Sandiego. Garrett thinks she's dressed like Barbara Bush.
As Jonah and Amy rally the staff after the unsuccessful meeting with Jeff, Jonah starts a Martin Luther King quote but Garrett stops him.
Jonah takes credit that the number of non-Cloud 9 strikers are due to his Twitter account and then says that this is community organizing which is how Obama got started.
As Garrett introduces himself to Nikki he tells her not to mistake the strike as the festival Coachella.
Glenn says he's going to take his business to Target.
Amy gets the opportunity to meet her childhood idol; Glenn struggles to balance his excessive patriotism; Jonah discovers a secret about Mateo's past; Dina works to create a memorable closing ceremony. (Viewers: 9.67 million)
A full-fledged strike ensues when a group of Cloud 9 employees walk off the job to protest the firing of Glenn. Jonah tries to help Amy negotiate with corporate; Garrett meets a gorgeous woman on the picket line. (Viewers: 5.45 million)
A workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss; Jonah tries to help Dina win over the co-workers she betrayed in the strike. (Viewers: 4.39 million)
When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees; Amy and Jonah challenge each other to a series of dares; Cheyenne annoys Garrett and Sandra with her baby talk. (Viewers: 4.39 million)
Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina when she refuses to adjust his time card. (Viewers: 4.18 million)
After an apparent theft, Dina launches a store-wide investigation interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett tries to defend himself in Dina's theft probe. (Viewers: 4.21 million)
The staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne discover a lucrative Black Friday side business. (Viewers: 3.79 million)
Amy walks away with a huge wad of cash from the lost and found bin and is pressured to spend the money various ways; Dina and Garrett deal with their fling; Glenn tries to stave off staff depression. (Viewers: 4.43 million)
Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch". Jonah and Garrett invent a game to pass the time, tricking Glenn and Mateo in the process. Cheyenne helps Amy take a fearless step with a dramatic new look. (Viewers: 3.99 million)
A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina would like; Mateo begins to unravel as Sandra's relationship with Jeff takes a new turn. (Viewers: 3.54 million)
Amy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on the store's Wellness Fair; Dina tries to prove Amy faked being sick; many relationship secrets are revealed. (Viewers: 3.51 million)
Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Glenn desperately wants to win the new Cloud 9 Integrity Award but starts to worry that Garrett has a better chance of winning. Dina tries to take advantage of Mateo's relationship with Jeff to fix problems in the store and Cheyenne gets caught up in Glenn's self-serving campaign. (Viewers: 4.17 million)
When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate over their relationship. (Viewers: 4.15 million)
Glenn invites all of his kids to the store causing disorder among the employees. Jonah develops a romantic interest in Glenn's 25-year-old daughter, and Amy gets caught in the middle. Garrett, Dina and Cheyenne struggle to keep track of one of the toddlers and Mateo tricks the kids into working for him as he grapples with life after Jeff. (Viewers: 3.08 million)
Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Jonah goes out of his way to befriend Glenn in hopes of gaining his approval in dating his daughter. Cheyenne's fiancé Bo starts working at the store for some fast cash, taking advantage of Dina and Mateo's store knowledge. (Viewers: 3.15 million)
It's Cheyenne and Bo's dream wedding, but not everything goes according to plan. Relationships unravel as Amy and Jonah confront their feelings. Glenn tries to change Jeff's mind after learning of upcoming layoffs, Dina talks her way into the wedding party and Mateo dodges Jeff throughout the wedding. (Viewers: 2.77 million)
Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms alliances to keep his job. A tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable groups. (Viewers: 2.91 million)