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S03E13-Glenn Sandra w gamers

"Video Game Release"
◀️ Groundhog Day Cloud 9 Superstore logo Safety Training ▶️  Transcript Script icon

Season: Three — Episode: 13
Director: America Ferrera — Writer: Jackie Clarke — Aired: March 1, 2018 — Viewers (millions): 3.38
Summary: When gamers invade the store for the release of a hot new video game, Jonah tries to help Amy secure herself a copy of the game, which takes them on an unexpected adventure. Mateo helps Garrett make a good impression on one of his heroes. Glenn and Sandra try to stand up for themselves with customers and end up instigating a breastfeeding "nurse-in."

Cast

Generic nametag Episode Cast
Main Cast
Featured

Also see Season Three minor employees.

Plot

Quote
The nerd smell is overwhelming. It's like a potent blend of B.O., pizza rolls and misogyny.
EndQuote
— Dina
A group of cosplaying gamers are seen lining up outside the store before it opens. Inside the store, Dina announces the release of a new video game "Barbarians Gate 3" to the staff and asks them to be vigilant so that tramplings are avoided. Amy asks if a game can be set aside for her but Dina says no. Jonah is surprised that Amy plays video games but Garrett is supportive. Glenn wonders what happened to innocent video games absent of violence but the staff point out flaws in the games he mentions including Myrtle mentioning a bug in Donkey Kong. Sandra says she creates a family when playing The Sims which evokes an incredulous response from Mateo.



S03E13-Glenn Dina game banner
We can have fewer tramplings.
A lineup of gamers is waiting at the cash in the electronics department, keen on buying the new video game. Amy still wants the game and asks Dina again if she'll make an exception to the rule that employees can't buy products until their shift is over but Dina refuses. Dina leaves so Jonah encourages Amy to sneak a copy of the game out of the cage. Amy is reluctant but Jonah convinces her. Garrett, an avid gamer, meets Erick Evans who does voices on many video games. He's uncharacteristically nervous around Erick and is too strong in his admiration for him. Glenn and Sandra can't get the gamers to clear an aisle so Dina yells at the gamers and they comply. She then calls Glenn and Sandra useless. Amy and Jonah are at the cage where the games are stored but can't reach them. They see a small door that leads into the cage and Jonah suggests they find the store plans and figure out how to get into the cage.



S03E13-Garrett and Erick
Decapitation bonus!
In Glenn's Office, Amy and Jonah consult the store plans which Jonah reads incorrectly. Amy moves a filing cabinet and finds a small door. In the Stock Room, Glenn convinces Sandra that they should stop being doormats. Garrett sees Mateo talking to Erick and wants to know everything they said. Mateo repeats their small talk in a mocking manner. Dina sprays the line-up of gamers with air freshener while making condescending remarks on their smell. Amy and Jonah venture into the bowels of the store and find a ladder. Glenn and Sandra emerge from the Stock Room and begin berating customers for breaking minor rules. (♫ The Qemists - Stalker (No Surprise) ♫) Amber, a nursing mother is sitting in a display area which forbids sitting and they make her leave much to her anger. Garrett gets a coffee for Erick and tells personal details about him which results in an awkward silence.



S03E13-Glenn Sandra emerge
Sir and Ma'am.
Amy and Jonah are navigating a tunnel when Dina phone calls Amy asking for help control the gamers. Amy lies that she's right near Dina and is busy with a customer and hangs up. Glenn and Sandra find that Amber has brought many breastfeeding women to the store to stage a protest. In the Break Room, Glenn discusses the "nurse-in" with the staff. Earl thinks breastfeeding should be done in private and doesn't get Garrett's support. Dina wonders why the protest is occurring since the store allows breastfeeding to which Glenn lies he doesn't know and shuts down Sandra from revealing their earlier confrontation. Marcus wonders where the limit is in men revealing their body parts in the store. Sandra wonders why adults aren't drinking breast milk and why cheese can't be made from it which Marcus sees as a business opportunity. Dina berates Garrett for not wanting to drink breast milk when he has sex with women.



S03E13-Break Room
I am not with this guy.
Amy and Jonah discover the recall room which is filled with merchandise that is dangerous or offensive. A man in a Viking helmet sucks on a juice box and watches a woman breast feed. (♫ Oran "Juice" Jones - The Rain ♫) A mother yells at Glenn that breastfeeding shouldn't be allowed in the store. At the Pharmacy, Garrett butters up Mateo and asks for help becoming friends with Erick. Amy and Jonah play with a lot of the recalled merchandise. (♫ Drew Funk - Take the Money and Run ♫) As they play a racially offensive board game, Jonah recalls his first day on the job and gets Amy to admit that she's warmed to him over the years. They continue their quest in the tunnels and come upon a small door. They open it hoping it leads to the cage but find it comes out into a dressing room and sidle past Dennis who is trying pants on.



S03E13-Amy Jonah balloon suits
I want an Oompa Loompa.
Glenn and Sandra unsuccessfully plead with the breastfeeding mothers to move. Dina finds them pathetic and says she can't believe she's having Glenn's baby. Glenn looks shocked which surprises Dina since she texted Glenn that the impregnation worked. She then realizes that she texted the wrong Glenn. Glenn is overjoyed and gets teary while the mothers look on in confusion. In the Break Room, Mateo has arranged for he and Garrett to have a beer with Erick. Erick says the situation is cool but Garrett breaks down and rants that it's not cool as he isn't comfortable with his own hero-worshipping of Erick. He insults Erick and leaves. Mateo says to Erick that Garrett actually is the cool one in the store. The game sold out, Jonah surprises Amy with one that he traded for with a customer. Delighted, she asks Jonah if he'd like to see the game played but he has to meet Kelly. As he walks way, Dina sees how Amy looks at him and asks if she has a crush on Jonah which she admits to.



S03E13-Amy Dina crush on Jonah
Have you got a crush on Jonah?


Running Gags

  • Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Claudia".
  • Crazy Customers and music: For all customer interludes and music see Video Game Release (music).
  • Glenn's tie: Large cartoon clouds.
  • Shut up Sandra!: Glenn delivers Dina's line as Sandra is about to reveal why all the breastfeeding mothers are staging a "nurse-in" in the store.

References

  • Glenn wonders what happened to innocent video games and mentions Frogger, Q*bert and Donkey Kong.
  • Sandra sometimes gives herself a family when playing The Sims.
  • Garrett tells Mateo that Erick has been nominated for five DICE Awards and he meeting Erick is like Mateo meeting J.Lo. Mateo's small talk with Erick includes that Erick's Taurus doesn't have enough power.
  • Amy admits that she never saw the movie The Goonies and later asks about the character "Chunk".
  • Dina tries to get Amy to help her stop one of the gamers from teaching Alexa racial slurs.
  • While wearing balloon suits, Amy and Jonah play act that she is Violet from Willy Wonka and the Chocolate Factory. Amy mentions she wants an Oompa Loompa.
  • Garrett believes that the staff call him the Samuel L. Jackson of the store and to show he's cool to Erick mentions that he met Scott Bakula in an Outback Steakhouse and identifies him as that guy who "quantum leapt". He tells Erick to enjoy losing the DICE Award to Troy Baker.

Trivia

  • This is the second Superstore episode that America Ferrera has directed.
  • Cheyenne does not appear in the episode but Nichole Bloom is credited.
  • Glenn's office, Glenn's monkey puppet, the Stock Room and the Pharmacy make an appearance.
  • Amy and Jonah drink "halo+" which Jonah recalls he drank at the end of his first day of work in "Pilot" when Garrett described halo+ as a caffeinated malt beverage which was recalled for killing college students. Jonah trades a couple of cans to get Amy a copy of Barbarians Gate 3.

Quotes

If breast milk is so healthy, then why aren't we all drinking it all the time? Or making cheese with it?Sandra

Gallery

Video

Superstore Season Three Episodes
Grand Re-OpeningBrett Is DeadPart-Time HiresWorkplace BullyingSal's DeadHealth FundChristmas EveViral VideoGolden Globes PartyHigh Volume StoreAngels and MermaidsGroundhog DayVideo Game ReleaseSafety TrainingAmnestyTargetDistrict ManagerLocal Vendors DayLotteryGender RevealAftermathTown Hall
Season OneSeason TwoSeason ThreeSeason FourSeason Five
ve Mateo nametag Superstore Season Three Episodes
S03E01-Glenn Howie mic    "Grand Re-Opening" September 28, 2017
Directed by: Matt Sohn - Written by: Justin Spitzer

The staff scramble to prepare the store, hours before the re-opening. (Viewers: 4.60 million)

S03E02-Brett memorial service    "Brett Is Dead" October 5, 2017
Directed by: Ryan Case - Written by: Sierra Teller Ornelas

The staff hold a memorial service for Brett, Amy is worried that Dina is dealing with anxiety, Jonah tries to learn about Garrett's past. (Viewers: 4.45 million)

S03E03-Jonah Glenn Emma    "Part-Time Hires" October 12, 2017
Directed by: Todd Biermann - Written by: Josh Malmuth

Emma gets a job at the store and Amy asks Jonah for parenting advise. Garrett and Dina argue over who broke up with whom, a cute construction worker flirts with Mateo, Cheyenne and Carol for store perks; Kelly has a rough first day. (Viewers: 4.33 million)

S03E04-Dina Jonah wrestle3    "Workplace Bullying" October 19, 2017
Directed by: Tristram Shapeero - Written by: Bridget Kyle and Vicky Luu

After an attempted robbery, tensions arise between Dina and Jonah. Glenn has a tough time firing a store security guard and Amy discovers her coworkers have been hanging out without her. (Viewers: 4.20 million)

S03E05-Staff in costumes    "Sal's Dead" October 26, 2017
Directed by: Geeta V. Patel - Written by: Gabe Miller

A dead body is discovered in the store on Halloween, throwing Glenn and Dina into a panic and confusing the shoppers. Amy and Garrett get into big trouble using a dating app on Jonah's phone, Mateo is transformed in more ways than one by Cheyenne. (Viewers: 4.61 million)

S03E06-Amy Jonah Tate Isaac    "Health Fund" November 2, 2017
Directed by: Victor Nelli, Jr - Written by: Jackie Clarke

As Mateo turns to stranger and stranger home remedies for an ear infection, Amy and Jonah decide to offer an alternative to Cloud 9's terrible health insurance plan. Glenn enlists Dina to help him get medical attention for his own embarrassing condition. (Viewers: 3.54 million)

S03E07-Store Christmas lights    "Christmas Eve" December 5, 2017
Directed by: Todd Biermann - Written by: Eric Ledgin

Trying to prove how wild she can be, Amy turns a boring Christmas Eve at the store into a holiday adventure. Jonah and Garrett's roommate issues boil over and Glenn tries to prove to Mateo that Christmas is more than just fine. (Viewers: 4.41 million)

S03E08-Amy raps in kitchen    "Viral Video" January 4, 2018
Directed by: Ken Whittingham - Written by: Jonathan Green

After an employee posts a controversial video online, Dina enlists Cheyenne to help police the rest of the staff's social media accounts. Amy learns something about Jonah that drives her to desperately pursue Instagram views, and Glenn suspects Mateo of rewards card fraud. (Viewers: 3.90 million)

S03E09-Amy's house dining room    "Golden Globes Party" January 11, 2018
Directed by: Victor Nelli, Jr - Written by: Vanessa Ramos

When Amy throws a party to prove how great she's doing post-divorce, she's forced to enlist Dina and Jonah's help, and Dina ends up making the ultimate sacrifice. Glenn and his wife Jerusha are forced to conduct some personal business at Amy's home. (Viewers: 3.85 million)

S03E10-Dina-Jonah-Amy pizza chart    "High Volume Store" January 18, 2018
Directed by: Jay Hunter - Written by: Owen Ellickson

When Jeff announces that the store could be getting an upgrade, Amy, Jonah and Dina set out to discover the pros and cons. Cheyenne accidentally volunteers to be a surrogate mother for Glenn's baby and tries to get out of it. (Viewers: 3.71 million)

S03E11-Cheyenne and Brandi    "Angels and Mermaids" January 25, 2018
Directed by: Michael Spiller - Written by: Justin Shanes

Amy finds herself caught in the middle of a conflict between Cheyenne and her ex-convict mom, Brandi. A personal agreement between Glenn and Dina gets heated when Glenn brings in a lawyer. When Jonah finds out that Kelly believes in angels, Garrett's perfect weekend plans of having the apartment to himself are threatened. (Viewers: 4.22 million)

S03E12-Amy Tate kissing    "Groundhog Day" February 1, 2018
Directed by: Jaffar Mahmood - Written by: Sierra Teller Ornelas

Still fresh from her divorce, Amy doesn't feel ready to start dating again. But when Mateo tries to set her up with his loser cousin, she gets determined to show everyone she can do better and breaks some hearts in the process. Dina takes advantage of her pregnancy to scam Glenn into accommodating her every whim. (Viewers: 3.46 million)

S03E13-Glenn Sandra w gamers    "Video Game Release" March 1, 2018
Directed by: America Ferrera - Written by: Jackie Clarke

When gamers invade the store for the release of a hot new video game, Jonah tries to help Amy secure herself a copy of the game, which takes them on an unexpected adventure. Mateo helps Garrett make a good impression on one of his heroes. Glenn and Sandra try to stand up for themselves with customers and end up instigating a breastfeeding "nurse-in." (Viewers: 3.38 million)

S03E14-Staff mopping    "Safety Training" March 8, 2018
Directed by: Rebecca Asher - Written by: Bridget Kyle and Vicky Luu

When Mateo gets injured, Jonah tries to help him avoid Cloud 9 compensation for fear of his immigration status being revealed. Meanwhile, Amy attempts to convince everyone that she likes Kelly. (Viewers: 3.37 million)

S03E15-a-ha kiss    "Amnesty" March 15, 2018
Directed by: Keith Powell - Written by: Eric Ledgin

Glenn and Dina offer amnesty to all the employees for any bad things they confess so Garrett and Cheyenne try to decide how to take advantage of it. Meanwhile, Jonah and Amy try to defuse an awkward situation that has the whole store gossiping. (Viewers: 3.93 million)

S03E16-Garrett Glenn Cheyenne target    "Target" March 22, 2018
Directed by: Daniella Eisman - Written by: Jonathan Green and Gabe Miller

When Jeff leaves Cloud 9 to work at Target, Garrett leads Glenn to believe that he's poaching other employees to go with him. In return Glenn tries to poach employees from Target. Amy goes on a double date with Dina and, Kelly and Jonah discuss moving in together. (Viewers: 3.85 million)

S03E17-Myrtle driving truck    "District Manager" March 29, 2018
Directed by: Alex Reid - Written by: John Kazlauskas

Laurie, the new district manager, visits the store and decides to make some cuts to save money by firing Myrtle. Amy and Jonah plead with her to not fire anyone and search for other ways to make up the money. Mateo struggles to prove his skills on the cash register. (Viewers: 2.94 million)

S03E18-Jerusha Dina stork    "Local Vendors Day" April 5, 2018
Directed by: Geeta V. Patel - Written by: Josh Malmuth

When local small businesses set up shop inside Cloud 9, Glenn tries to help his wife Jerusha sell her handmade needlepoint, despite Jonah's concerns that he's pressuring his employees. Meanwhile, Amy doesn't feel Latina enough when a guy flirts with her in Spanish, and Garrett tries to uncover the truth behind a beer vendor's product. (Viewers: 3.17 million)

S03E19-Amy Jonah golf cart    "Lottery" April 12, 2018
Directed by: Ben Feldman - Written by: Vanessa Ramos

As lottery mania sweeps the store, Dina incentivizes the employees to sell as many tickets as possible. Jonah helps Amy track down the new district manager to lobby for a raise. (Viewers: 3.08 million)

S03E20-Glenn Jerusha Dina at doctor    "Gender Reveal" April 19, 2018
Directed by: Tristram Shapeero - Written by: Lauren Ash

The store hosts a gender reveal party for Glenn and his wife Jerusha, just as Dina is freaking out at the realities of having to deliver a baby. Amy receives some unsettling news. (Viewers: 2.76 million)

S03E21-Staff photo    "Aftermath" April 26, 2018
Directed by: Ryan Case - Written by: Justin Shanes and Owen Ellickson

Amy and Jonah deal with the consequences of their kiss. Glenn and Dina enlist Garrett's help to win the store a visit from Cloud 9's CEO. (Viewers: 2.85 million)

S03E22-CEO speaks    "Town Hall" May 3, 2018
Directed by: Matt Sohn - Written by: Justin Spitzer

As the store prepares to host a company-wide Town Hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Glenn struggles with the pressure of speaking to a global audience. (Viewers: 2.97 million)

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