In Glenn's Office, Glenn is on the phone with Amy who is calling in sick. Dina overhears and tells Glenn she is faking. Amy is faking to see a movie with daughter Emma. Amy hides as she sees Jeff outside the theatre and to her surprise, watches as Mateo appears and kisses Jeff. The next day in the Break Room, Dina tries to get Amy to confess she was faking being sick. Amy asks Sandra how Jeff is doing and Sandra continues her lie that she and Jeff are dating. The store's Wellness Fair has started featuring medical advice and screenings. Jonah tells Glenn that he wanted to be a doctor and when Glenn says he did too, Jonah's reaction insults Glenn who leaves. Elias dresses a mannequin in a doctor's jacket. (♫ The Fixx - One Thing Leads to Another ♫)
Amy tells Cheyenne and Garrett that she saw Jeff with Mateo and wonders if she should interfere since she believes Jeff is dating Sandra. Cheyenne and Garrett already knew the secret and Garrett is adamant that she shouldn't get involved. Glenn talks to the Fair's nurse named Ella and shows his annoyance when Jonah shows up with cups for a juice station Glenn set up. Glenn believes juice is healthy until both Jonah and Ella dissuade him from this belief. Jonah and Ella discuss health films in detail and Glenn feels left out. Dina tries to find out from Garrett if Amy was playing hooky the day before but Garrett won't tell. Amy confronts Mateo and finds out the truth - that he has been dating Jeff all along and Sandra has been lying. Unfortunately, Sarah overhears and starts telling others.
Amy has no sooner finished talking to Mateo when Marcus tells her the news. Amy asks Cheyenne and Garrett why they didn't tell her the truth about Sandra. They didn't want to damage Sandra's low self-esteem. Amy thinks she can fix things if she gathers all the staff and tries to protect Sandra's feelings. Again, Garrett tells her to do nothing. Sandra photoshops a picture of her and Jeff in Paris. (♫ The Cure - Friday I'm In Love ♫) Glenn is having difficulties with an exercise bike and refuses Jonah's help. Dina grills Mateo if he knows where Amy was the day before to which he nervously replies no. Seeing the staff gossip, Dina says something is going on. In the Break Room, Marcus, Myrtle and Justine are talking about Sandra.
Amy tries to change their negative opinions about Sandra by lying. Cheyenne lies that Sandra is pregnant just as Glenn enters the room. Amy asks everyone to keep this quiet but Glenn wants to plan a baby shower. Much chatter ensues and in frustration Amy says Sandra isn't sure she's going to keep the baby which elicits shock from Glenn. Glenn takes Sandra through the maternity section and not so discreetly sees how she feels about babies. At Coffee & Bakery, Mateo has found out the pregnancy lie and asks Amy and Cheyenne how they are going to fix it. Marcus is collecting for Sandra's baby shower. Glenn is making Sandra rock a baby doll and then puts it in the garbage to illustrate abortion. Jonah sees this and objects to Glenn forcing his views on Sandra and an argument on abortion breaks out between them. A sweaty man uses deodorant and then puts it back. (♫ Everclear - I Will Buy You a New Life ♫)
As customers stop to watch the argument, Amy steps in and announces that it was a skit. Glenn starts to swoon and complains of dizziness. Jonah sits him down and tries to help him but Glenn refuses. In the Break Room, Glenn is better and explains the problem was low blood sugar as he cut down on the amount of juice he drank that day. Jeff has arrived and criticizes the abortion argument. Glenn shoots back that Jeff shouldn't be giving lectures about responsibility given that he impregnated Sandra. Sandra says she's not pregnant and Jeff is confused as he doesn't know Sandra and he announces that he's gay. Sandra also admits that she made the relationship with Jeff up to get attention and Glenn can't believe Jeff is gay. Mateo blurts out that he's been dating Jeff which Jeff asks everyone to keep secret. Dina says she and Garrett have been having casual sex.
Glenn wonders what has happened to everyone at the store and Amy takes the blame for telling all the lies. She apologies to Sandra but Sandra is fine with things, she's relieved that she can stop sending herself presents. Jonah is upset that Garrett didn't confide that he was having sex with Dina. A man unknowingly knocks plates off a shelf. (♫ Tom Cochrane - Life Is a Highway ♫) In the dressing rooms, Jeff and Mateo talk and are glad the truth is out. They both wonder why they are still hiding in the dressing rooms and whispering. They walk out holding hands and Mateo tells a customer that Jeff is his boyfriend. (♫ Stereo MCs - Sofisticated ♫) Amy teases Garrett about having sex with Dina so he tells Dina that Amy was playing hooky from work the day before. Outside, Jonah sees Glenn holding a cigarette and makes an apology of sorts to him. A Cinderella carriage pulls up which Sandra couldn't cancel and takes her to the mall.
Goof: A man with head phones on pushes a cart with a rug sticking out of it which knocks plates off a shelf onto the floor. He's looking in the other direction so the viewer is made to believe he doesn't know the plates are being smashed. However, this grows thin when he is seen stepping and slipping on the broken plates.
“Glenn, I love Amy like a sister, and she is a liar and a fraud, like my sister.”— Dina
“I hate Paris. That place is just one giant gay ashtray.”— Dina
“Look, you don't know the situation. This is like Jurassic Park. You start messing around with something you don't know anything about, and before you know it, you're getting bit in half while you're sitting on the toilet.”— Garrett
Amy gets the opportunity to meet her childhood idol; Glenn struggles to balance his excessive patriotism; Jonah discovers a secret about Mateo's past; Dina works to create a memorable closing ceremony. (Viewers: 9.67 million)
A full-fledged strike ensues when a group of Cloud 9 employees walk off the job to protest the firing of Glenn. Jonah tries to help Amy negotiate with corporate; Garrett meets a gorgeous woman on the picket line. (Viewers: 5.45 million)
A workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss; Jonah tries to help Dina win over the co-workers she betrayed in the strike. (Viewers: 4.39 million)
When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees; Amy and Jonah challenge each other to a series of dares; Cheyenne annoys Garrett and Sandra with her baby talk. (Viewers: 4.39 million)
Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina when she refuses to adjust his time card. (Viewers: 4.18 million)
After an apparent theft, Dina launches a store-wide investigation interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett tries to defend himself in Dina's theft probe. (Viewers: 4.21 million)
The staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne discover a lucrative Black Friday side business. (Viewers: 3.79 million)
Amy walks away with a huge wad of cash from the lost and found bin and is pressured to spend the money various ways; Dina and Garrett deal with their fling; Glenn tries to stave off staff depression. (Viewers: 4.43 million)
Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch". Jonah and Garrett invent a game to pass the time, tricking Glenn and Mateo in the process. Cheyenne helps Amy take a fearless step with a dramatic new look. (Viewers: 3.99 million)
A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina would like; Mateo begins to unravel as Sandra's relationship with Jeff takes a new turn. (Viewers: 3.54 million)
Amy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on the store's Wellness Fair; Dina tries to prove Amy faked being sick; many relationship secrets are revealed. (Viewers: 3.51 million)
Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Glenn desperately wants to win the new Cloud 9 Integrity Award but starts to worry that Garrett has a better chance of winning. Dina tries to take advantage of Mateo's relationship with Jeff to fix problems in the store and Cheyenne gets caught up in Glenn's self-serving campaign. (Viewers: 4.17 million)
When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate over their relationship. (Viewers: 4.15 million)
Glenn invites all of his kids to the store causing disorder among the employees. Jonah develops a romantic interest in Glenn's 25-year-old daughter, and Amy gets caught in the middle. Garrett, Dina and Cheyenne struggle to keep track of one of the toddlers and Mateo tricks the kids into working for him as he grapples with life after Jeff. (Viewers: 3.08 million)
Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Jonah goes out of his way to befriend Glenn in hopes of gaining his approval in dating his daughter. Cheyenne's fiancé Bo starts working at the store for some fast cash, taking advantage of Dina and Mateo's store knowledge. (Viewers: 3.15 million)
It's Cheyenne and Bo's dream wedding, but not everything goes according to plan. Relationships unravel as Amy and Jonah confront their feelings. Glenn tries to change Jeff's mind after learning of upcoming layoffs, Dina talks her way into the wedding party and Mateo dodges Jeff throughout the wedding. (Viewers: 2.77 million)
Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms alliances to keep his job. A tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable groups. (Viewers: 2.91 million)